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    Downloading videos from Argus Eco

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    • email_525317533946102
      Steve last edited by email_525317533946102

      When I connect to the camera with the phone's hotspot to download the recorded videos, why does the camera force me download the videos through the internet instead of the local hotspot connection? One time I couldn't connect to the camera because there was no cell service in the area. Why does my phone need cell service if I'm connected to the camera with my phone's hotspot? It's a direct connection to the camera. Should be a quick download but it says no internet. Very aggravating when you're in a remote location and you just want to download the videos and leave.



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        • user_665261034414183_665261034414183
          Kathleentyler @Steve last edited by

          When I connect to the camera with the phone's hotspot to download the recorded videos, why does the camera force me download the videos through the internet instead of the local hotspot connection? One time I couldn't connect to the camera because there was no cell service in the area. Why does my phone need cell service if I'm connected to the camera with my phone's hotspot? It's a direct connection to the camera. Should be a quick download but it says no internet. Very aggravating when you're in a remote location and you just want to download the videos and leave.




          The reason you are not able to download the recorded videos from the camera using your phone's hotspot without internet access is likely due to the camera app's design.
          Some camera apps may require an active internet connection to function properly, even when connected to a local hotspot. This is because the app may be designed to communicate with a cloud-based storage system to store the videos or to provide certain features like real-time streaming, notifications, or remote access.
          When you try to download the videos from the camera using your phone's hotspot without internet access, the app may not be able to establish a connection with the cloud server, causing the error message to appear.
          If you frequently use the camera in areas with no internet access, it may be worth checking if the camera app has a feature to download videos without requiring an internet connection or if there is an alternative app that better suits your needs. Alternatively, you may want to consider a camera that does not require an internet connection for local storage and access.

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          • email_525317533946102
            Steve @Kathleentyler last edited by

            They need to fix that in their camera and app. There's no reason it can't download directly when I'm standing 10 feet below it. I could use up a month's worth of phone data just by downloading from the camera one time.

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            • user_671939981295632_671939981295632
              user_671939981295632 @Steve last edited by

              @email_525317533946102 I am just trying that way but nothing will help.

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            • user_660642907287582_660642907287582
              swadesh last edited by

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