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    PC Client 8.8.4 & before loose zoom on playback pause

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    pc client sd playback zoom
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    • user_654306224615431_654306224615431
      user_654306224615431 last edited by

      Sorry if this has been posted before but there's no search here!
      I have experienced this both with 810 & Duo2 camera's so assume it's a client software fault.
      When playing back recording from camera SD card it is possible to zoom in (digital),
      however when playback is paused the zoom is lost, obviously very frustrating when trying to id faces or read vehicle registrations.

      Please fix as a matter of urgency.

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        • joseph chircop_497308027822318
          joseph_chircop Global Moderator @user_654306224615431 last edited by joseph chircop_497308027822318

          @user_654306224615431_654306224615431 Correct. Should be as implemented on the Android client.

          @Fiona. Kindly inform Development team.

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          • big_ted
            tedmanr Global Moderator @joseph_chircop last edited by

            @joseph-chircop_497308027822318
            Yes second that for the windows client. I have no issue on my android client however (running Beta 4.35.1.2), on a samsung phone.

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