Feb 10, 2021, 5:17 AM

I have two Reolink cameras:

RLC-411 - IPC_3816M: purchased April 2018
C1 Pro - IPC_51316M: purchased Feb 2019

Neither have firmware that support HTML5. I've previously complained about the lack of Google Home integration support for the 411, and was told that was too old to be updated. The solution offered was a small discount on ordering a modern equivalent that would take the new firmware. I declined.

Both were bought brand new from Reolink via Amazon. I have zero motivation to buy any new Reolink cameras knowing that the otherwise excellent hardware is just abandoned by Reolink support after a couple of years. The lesson to the Reolink team is simple: look after your existing customers and they will stay with you. If you don't, they tell their friends, family...