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    Flash is Dead? Where is HTML5 Support?

    Reolink Client & APP
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    • morten_300810395832564
      morten last edited by

      And there is no update for RLC-410W.
      When will it come??
      rlc.jpg

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      • pascal_267119057662149
        pascal last edited by

        And any plan (or existing firwmware) for RLN16-410 (H3MB02) ?

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        • 3d_46279729295
          3d last edited by

          In my case it is RLC-410S. I'm looking forward to the long promised update.

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          • Cynthia_124785627824270
            Cynthia last edited by

            Our engineer is still working on the new firmware to solve this issue, some new firmware has been released but some not, you may contact us via email to get the newest firmware, or you could check the new firmware at this link: https://support.reolink.com/hc/en-us/sections/360002374874-Firmware.

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            • Vianney Hénon_190088257482994
              Vianney Hénon last edited by

              Hello, I bought a reolink rlc-423.
              Could you tell me what is the latest firmware for my camera?
              Can you give me a download link.
              Thank you.
              2020-11-26-21_16_20-Reolink-v1.0.242.png

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              • Crimp On_62210811129
                Crimp On last edited by

                All the firmware updates (that I know of) are listed on this web page:
                https://support.reolink.com/hc/en-us/sections/360002374874-Firmware

                I did not see firmware for RLC-423 more recent than March, 2019.

                The only people who definitely would know are at Reolink support (not this community forum).

                I email them at support@reolink.com

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                • hawks667_244305617060047
                  hawks667 last edited by

                  Will the RLN8-410-E be getting an update for HTML5?

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                  • Cynthia_124785627824270
                    Cynthia last edited by

                    hi
                    For the firmware for RLC-423, we are still doing the testing, it will be released later.
                    RLN8-410-E will get an update for HTML5, it will be available very soon.

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                    • djathome_344468733550735
                      djathome last edited by

                      Will the c1-pro be getting html5 support?
                      Or will I need to replace my cameras?

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                      • Cynthia_124785627824270
                        Cynthia last edited by

                        hi
                        Please kindly send a photo of your camera system information to our support team support@reolink.com, the will help check whether there is a firmware for C1 pro.

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                        • PW00X_344604169314437
                          PW00X last edited by

                          Would it be possible to volunteer in testing RLC-423?
                          I've been a daredevil and flahsed it with RLC-420-5MP which works mostly but no PTZ.
                          I see this is our own mistake but I think having the stock/original FW available on the website is still better than an even more invalid one here (IPC_3816M???)

                          Model RLC-420-5MP
                          Build No.build 20103101
                          Hardware No. IPC_51516M5M
                          Config Version v3.0.0.0
                          Firmware Version v3.0.0.116_20103101
                          Details IPC_51516M5MS10E1W01100000001

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                          • François Honoré_329181092003985
                            François Honoré last edited by

                            Hello,

                            I'm a software developer and also a DIY camera installer.
                            Few weeks ago, I bought 3 Reolink cameras for my home. I build an entire systems (based on Kubernetes) to record these cameras and also make a live-view of them (with only a unique login who can log-in every cameras at once).
                            But as these old-school cameras still using Flash Player, it's not possible to do anything with them. We can only see them (one by one) via the browser and accept the security risk about Adobe Flash Player who will be definitely die in 31 days. But only on a comupter, smartphone doesn't accept Flash Player!

                            So that means every customer who buy your cameras (enterprises, physical customers, ...) who (try to) use them everyday to secure a home, a work building etc have to replace them.

                            Of course we will have the firmware update before the end of the year (we believe it) but as you don't have any beta-release, that means every users who update the firmware will have a billions of bugs and we have to wait again few months/years to have a fix, if I believe your development plan. Because Flash Player is dead since at least 5 years but you still use it. So that means fixing bug is clearly not a priority for you. We'll have to wait maybe 10 years before a fix.

                            So my opinion about your cameras is that you should stop sell and close your company. It's a shame to wait the last day/month to release a priority firmware like this.
                            And in many countries, it's considered as "planned obsolescence" and you will pay for it.

                            So as a professionnal in Software industry (so I know how it works in background to do firmware/software), I can tell to everybody that you're a not a trust/serious-company and my advice is: do not buy Reolink camera.

                            Hope my advice can help a lot of people!

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                            • Cynthia_124785627824270
                              Cynthia last edited by

                              hi
                              For the request of testing, please kindly contact our support team and they will handle your needs support@reolink.com

                              And I'm sincerely sorry for causing trouble to you, all the firmwares are well-tested before they are released, if you encounter any bugs, please kindly report to us and we will responsible for it.

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                              • François Honoré_329181092003985
                                François Honoré last edited by

                                Hi Cynthia, you are totally right, I just reach the support and I'm waiting an answer. But if you reply with the same reactivity for Flash Player, I think I'll have an answer when HTML5 will die too...

                                But sorry I'm working as software developer and it's not possible to never have any bug. So you will have bug.
                                And especially for your kind of company without any serious about the delay. You know since at least 5 years that you shouldn't use Flash Player and you're waiting the final limit to drop it.
                                So I repeat, you will have bugs with new firmware and my opinion still the same for people: do not buy Reolink.

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                                • François Honoré_329181092003985
                                  François Honoré last edited by

                                  Let me correct about the answer delay.
                                  I just receive an answer from your colleague with a new firmware!

                                  I'm testing it!

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                                  • pekseg_326149825097887
                                    pekseg last edited by

                                    can I get the new firmware for testing for the RLN8-410-E?

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                                    • Cynthia_124785627824270
                                      Cynthia last edited by

                                      Hi, François Honoré! If you meet any problems during the test, please feel free to contact our support.

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                                      • Cynthia_124785627824270
                                        Cynthia last edited by

                                        Hi, François Honoré! If you meet any problems during the test, please feel free to contact our support.

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                                        • Bastiaan_244251668496590
                                          Bastiaan last edited by

                                          I've found HTML5-firmware for RLC-410W (IPC_51316M), which looks and works great!
                                          However, I'm still missing HTML-5 capable firmware for the E1 Zoom (IPC_515SD6). Can you point me in the right direction, where I can find this firmware?

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                                          • Cynthia_124785627824270
                                            Cynthia last edited by

                                            The newest firmware for the E1 Zoom is not released yet. Please wait for the update.

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