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    FE-P Fisheye camera not ONVIF compliant

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    • user_743987364598005_743987364598005
      user_743987364598005 last edited by

      I just purchased the panoramic fisheye model as it was advertised as being ONVIF compliant. I also have two Reolink E1 Pro cameras that are ONVIF compliant so I had no concerns when buying the FE-P.

      However... while my Luxriot NVR can connect to the FE-P and stream video just fine, as soon as the camera detect movement instead of signaling the movement to the NVR, it causes the video to *not* being recorded by the NVR. Whenever this happens, I can still view the video just fine using the Reolink apps, it's just that there seems to be an issue with ONVIF.

      The camera is running firmware v3.0.0.1901_23032202, and when doing a check for new firmware, the camera reports it's runnign the latest.

      HOWEVER...

      When checking the official onvif website www[.]onvif[.]org/conformant-products to see if the camera is indeed certified... it turns out that the certification only applies to a new firmware (v3.0.0.1987_23041503) that is not publicly available.

      Can reolink please make that firmware available to see if it resolves the issue with the detection causing the NVR to stop recording? The FE-P model does not even appear in the list of available cameras on the firmware download page...

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        • joseph_1979
          Joseph Global Moderator @user_743987364598005 last edited by

          @user_743987364598005_743987364598005 The download center is not up to date and I suggest you that every quarter you email support to check if there is a new fw. The auto upgrade is not yet deployed on most of the cameras.

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          • user_744407940718826_744407940718826
            user_744407940718826 @user_743987364598005 last edited by

            @user_743987364598005_743987364598005
            However, some manufacturers maybe not willing to offer thisIpc compatible software.

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          • Batimat_SBG_703519512260759
            Batimat_SBG last edited by

            I have the EXACT same problem.

            Reolink sells the FE-P camera on their website. But there is no model listet in the download center section. Auto-Update and manual update inside the reolink app says, that the firmware is the newest.

            But it is obviously not!

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              • joseph_1979
                Joseph Global Moderator @Batimat_SBG last edited by

                @batimat_sbg_703519512260759 You need to go to Reolink Download Center and check the firmware. The one added in the cameras is not working.

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              • j_haegele_657971761856547
                j_haegele last edited by

                Now ONVIF Page says "v3.0.0.3256_2405131415" is the newest firmware for the FE-P ???

                What's up Reolink???

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