Since Client App Update 23.10.2023 no LIVE-VIEW!?

[martin zihr_324858974884035]

Hey Reolinkers!
I've updated my ReoLink client to latest version from October 2023.
The new client is showing all my cams in the left menu but i have no chance to get the Live View - I ve also disconnected them all, restartet but the problem is still there.

Does anyone have an idea what the problem may cause?
PS: My cams are at a totally different adress/network and i connect them via UID.
But i did not change anything in the setup which was running for almost 2 years without any connection problems?!

[joseph_1979]

@martin-zihr_324858974884035 Try to disable hw acceleration first. If not then roll back to your previous version until they sort it out. You can contact support.

[user_760619332706489_760619332706489]

@martin-zihr_324858974884035 Having the same problem

[user_647700747862055_647700747862055]

Hi,

I have the same issue after updating to the new client app. I am running on a Macbook. I have tried the reboot, UID, IP connection and nothing works. Updated NVR, all cameras. It seems there is a problem with App->NVR->camera path. I have a wireless Argus and the app can connect to it. The NVR is hooked up to a monitor and all the cameras look fine and operate as expected via the NVR.

[dean gib_392385144389856]

Similar problem here, on two different laptops. I discovered that earlier versions of the client were still showing up in my list of apps, so I uninstalled them, and uninstalled the new version on each, then re-installed the new version from scratch. It found the cameras and NVR on the local network OK, but I had to input each of their passwords. So far, so good.