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    IOS App 3.3.33.145 slow connection over 4G

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    • wictod_45423083358
      wictod last edited by

      Hi,

      I am having issues connecting over 4G to a variety of cameras in two different locations. Basically it takes an age for the connection succeeded message to complete on the individual cameras. I have checked the 4G connection and it's faster than the broadband I have so shouldn't be an issue, have it tried out and about and getting up to 36Mbps on the 4G but still issues connecting. If I use Wi-Fi it works a lot quicker... are there any known issues with IOS client 3.3.33.145 and 4G connectivity. Everything is configured correctly and it does connect eventually but is useless if you need a quick inspection of the cameras..

      Cheers

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      • wictod_45423083358
        wictod last edited by

        Ok I reckon this problem has been fixed by an IOS client update to 3.3.34.154 which was available this morning. Thanks Reolink for getting the patch out pretty quickly.

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        • Bob_30281727886
          Bob last edited by

          Thanks for the feedback. Reolink Engineers are always paying attention and try everything they can to solve issues for dear customers 🙂

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