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I have a RLC-520 and Reolink client 8.1.20.When the camera is detecting motion, its configured to record video in the microsd.How can I see which videos where recorded during a specific date in the past?This guide: https://support.reolink.com/hc/en-us/articles/360003452213-Playback-Download-Recordings-via-Reolink-Client-Windows- is not working. Although I manually trigger motion detection nothing appears when I click Playback.
Please note that the SD card can only save the motion recordings. If you enable the manual record, the files will be saved to your computer.
Yes. I have enabled to save to microsd when motion is detected.Then I trigger it (by moving in front of the camera)If I use my mobile I can see what is recorded.However, when I access the camera through the windows application I see nothing!!!
Please submit this problem to https://reolink.zendesk.com/hc/en-us/requests/new. And our support team will help you deal with this issue.
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