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    Video clipping and download in Reolink client 8.1.24

    Reolink Client & APP
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    • Hohoho_251076396261523
      Hohoho last edited by

      Hi, one of the features I enjoyed using Reolink windows client v7 is the ability to zoom in on timelines, clip selected time duration before downloading.

      How can I do the same with v8.1.24?
      Capture.jpg

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      • Crimp On_62210811129
        Crimp On last edited by

        In the new Windows Client (now 8.1.28) , the mouse "scroll wheel" expands or contracts the Playback timeline.

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        • Gary D._344027431432324
          Gary D. last edited by

          Excellent! I wasn't aware it could do that, so thank you!
          Does anyone know if there is an up to date user manual for the client? There is a section in the User Manual (NVR).zip about it, but is dated 2016 and seems completely different to the current version.

          Thanks

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          • Cynthia_124785627824270
            Cynthia last edited by

            We are working hard to modify the user manual of the new client version, which will take a while. If you encounter any problems, please feel free to contact:https://reolink.zendesk.com/hc/en-us/requests/new

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            • Hohoho_251076396261523
              Hohoho last edited by

              That didn't answer the question.
              I have downloaded version 8.2, sure I can now zoom in with mouse wheel, but the downloading is still limited to the entire clip of 1 hour, or 30minutes, the "clipping" download is still missing.

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              • Cynthia_124785627824270
                Cynthia last edited by

                The clipping function is not added to the new Client 8.2.0. We will forward your request to the R&D team to make improvements in the future.

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                • Xav_432138404384962
                  Xav @Cynthia last edited by

                  <font style="vertical-align: inherit;"><font style="vertical-align: inherit;">La fonction d'écrêtage n'est pas ajoutée au nouveau Client 8.2.0. </font><font style="vertical-align: inherit;">Nous transmettrons votre demande à l'équipe R&D pour apporter des améliorations à l'avenir.</font></font>



                  Hi, on Windows version 8.3.1 Client he downloading is still limited to the entire clip of 1 hour, or 30minutes, the ”clipping” download is still missing.
                  It worked great on version 7. Have you heard from the development?

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                  • Cynthia_124785627824270
                    Cynthia last edited by

                    We are still working on this clipping feature. It is estimated to be available in 8.4 version. If there is any update, we will let you know.

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