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    Reolink appwindows 7->10

    Reolink Client & APP
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    • yoco007_164526624891019
      yoco007 last edited by

      I'm getting a new pc in next couple of days. On current one, I'm still using Windows 7, and Reolink app is working fine. I just have a question. Can I import settings and cameras to fresh installed Reolink app on windows 10?

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      • Cynthia_124785627824270
        Cynthia last edited by

        HI! Yes, you can do that. You just need to download the pc client here: https://reolink.com/software-and-manual/ and then add the camera onto the pc client with the uid.

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        • yoco007_164526624891019
          yoco007 last edited by

          I don't remember, do I need to lookup UID number on cameras or will they show in Reolink client?

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          • Crimp On_62210811129
            Crimp On last edited by

            UID's show in the Windows Client. Good idea to record them before swapping PC's.
            The new Windows Client will scan the network looking for Reolink cameras.
            Found all of mine, but I was not concerned because I have all the UID's saved in a text file.
            (would not want to be climbing a ladder to physically reach cameras!)

            yoco007_164526624891019 1 Reply Last reply Reply Quote 0
            • yoco007_164526624891019
              yoco007 @Crimp On last edited by

              UID's show in the Windows Client. Good idea to record them before swapping PC's.
              The new Windows Client will scan the network looking for Reolink cameras.
              Found all of mine, but I was not concerned because I have all the UID's saved in a text file.
              (would not want to be climbing a ladder to physically reach cameras!)


              Good advice, ty, will do this! 🙂

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              • yoco007_164526624891019
                yoco007 last edited by

                I successfully managed to install W10, new Reolink client and add all cameras.

                On this new client, is there really no pause button on playback? And what does "advanced frame by frame" mean? I clicked it, the video stopped and I don't know how to play it again.

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                • Crimp On_62210811129
                  Crimp On last edited by

                  On Windows Client 8.1.28, it appears that the "Frame by Frame" icon performs the "Pause" function.
                  To resume playing, I clicked the icon to the right, selected a speed, and play resumed.

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                  • yoco007_164526624891019
                    yoco007 last edited by

                    On Windows 10 the only icons I have are Timeline, Advance frame by frame, Volume and Fulscreen.

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                    • Jose_320595376935068
                      Jose last edited by

                      The same in Mac Client 8.1.28: after clicking the frame by frame icon, there is no way to resume playing.

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                      • Crimp On_62210811129
                        Crimp On last edited by

                        I discovered that my Windows Client, v8.1.28, behaves differently for RLC cameras and for my Argus (original battery powered) camera.
                        The RLC camera Playback has all buttons (see attached image).
                        The Argus camera Playback does not have the "Speed" button that the RLC cameras use to resume playback.
                        My 'guess' is that the Argus camera was not programmed for different speed playback, which caused the speed button to be left off.
                        Looks like a definite programming error.
                        playback.jpg

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                        • Cynthia_124785627824270
                          Cynthia last edited by

                          Sorry for the inconvenience. We will add the pause function for playback in the next client version. Please be patient and wait for the next version.

                          yoco007_164526624891019 1 Reply Last reply Reply Quote 0
                          • yoco007_164526624891019
                            yoco007 @Cynthia last edited by

                            Sorry for the inconvenience. We will add the pause function for playback in the next client version. Please be patient and wait for the next version.



                            Any ETA when will this happen?

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                            • Cynthia_124785627824270
                              Cynthia last edited by

                              We release the new Client 8.2.0 on our website https://reolink.com/software-and-manual/ a few days ago, you can have a check.

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                              • luogtheanh98_530711318335630
                                luogtheanh98 last edited by


                                On Windows 10 the only icons I have are Timeline, Advance frame by frame, Volume and Fulscreen

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