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    Email text field too small.

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    • Guest
      Anonymous last edited by

      I have already contacted support but want to follow up with on here as well.

      I wanted to add my wife's email to the notifications as well but could not because her email is 34 characters long and the email field only takes 32 characters. I think this would be a simple fix unless there is a database column that has that same limitations. But even that is a simple fix.

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      • Bob_30281727886
        Bob last edited by

        Your request has been collected. Engineering is reviewing the feasibility of implementing this idea. We’ll schedule to implement the request if it’s accepted. Otherwise it goes to the suggestion pool and may be reactivated if others make similar requests again. Thank you sincerely for sharing your thoughts. We will take your request seriously and work hard to make our products better~

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        • Guest
          Anonymous last edited by

          Any update on getting more characters for email addresses? I noticed it was not fixed in the latest update.

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          • Bob_30281727886
            Bob last edited by

            Hi, not yet. This request needs modification both in firmwares and softwares (App, Client, web, etc) so takes longer.

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            • Guest
              Anonymous last edited by

              That makes sense. I was wondering if all those things would have the same size constraints. I would like to see it match the RFC standard of 254 chars.




              In addition to restrictions on syntax, there is a length limit on
              email addresses. That limit is a maximum of 64 characters (octets)
              in the "local part" (before the "@") and a maximum of 255 characters
              (octets) in the domain part (after the "@") for a total length of 320
              characters. However, there is a restriction in RFC 2821 on the length of an
              address in MAIL and RCPT commands of 254 characters. Since addresses
              that do not fit in those fields are not normally useful, the upper
              limit on address lengths should normally be considered to be 254



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              • Bob_30281727886
                Bob last edited by

                Thanks! I will let our engineers see this.

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                • Mark Lybarger_503593054306542
                  Mark Lybarger last edited by

                  any news on this? it was reported 5 years back, but i'm also affected. i tried to add a dropbox email address, but it's very long 54+chars. these are standard email addresses and should function properly.

                  Reolink Lorenz 1 Reply Last reply Reply Quote 0
                  • Reolink Lorenz
                    Lorenz Administrators @Mark Lybarger last edited by

                    @mark-lybarger_503593054306542 Hi Mark, may I know the camera model you are using now? Please also attach the camera hardware and firmware info. Thanks.

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