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I have already contacted support but want to follow up with on here as well.I wanted to add my wife's email to the notifications as well but could not because her email is 34 characters long and the email field only takes 32 characters. I think this would be a simple fix unless there is a database column that has that same limitations. But even that is a simple fix.
Your request has been collected. Engineering is reviewing the feasibility of implementing this idea. We’ll schedule to implement the request if it’s accepted. Otherwise it goes to the suggestion pool and may be reactivated if others make similar requests again. Thank you sincerely for sharing your thoughts. We will take your request seriously and work hard to make our products better~
Any update on getting more characters for email addresses? I noticed it was not fixed in the latest update.
Hi, not yet. This request needs modification both in firmwares and softwares (App, Client, web, etc) so takes longer.
That makes sense. I was wondering if all those things would have the same size constraints. I would like to see it match the RFC standard of 254 chars.
In addition to restrictions on syntax, there is a length limit on email addresses. That limit is a maximum of 64 characters (octets) in the "local part" (before the "@") and a maximum of 255 characters (octets) in the domain part (after the "@") for a total length of 320 characters. However, there is a restriction in RFC 2821 on the length of an address in MAIL and RCPT commands of 254 characters. Since addresses that do not fit in those fields are not normally useful, the upper limit on address lengths should normally be considered to be 254
Thanks! I will let our engineers see this.
any news on this? it was reported 5 years back, but i'm also affected. i tried to add a dropbox email address, but it's very long 54+chars. these are standard email addresses and should function properly.
@mark-lybarger_503593054306542 Hi Mark, may I know the camera model you are using now? Please also attach the camera hardware and firmware info. Thanks.
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