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    Reolink app on Android Box

    Reolink Client & APP
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    • Guest
      Anonymous last edited by

      I installed the Reolink Android app on my android box which is connected to a 720p TV. The problem is that when I switch to the live view, the bottom part of the picture is cropped out. Additionally, the controls at the bottom of the screen do not appear, because they are outside of the view.

      Consequently I cannot switch to Clear quality, and I'm stuck in Fluent.

      Please could you fix the app so it works better in 720p?

      Thank you.

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      • Bob_30281727886
        Bob last edited by

        Hi Edward,
        Reolink App is mainly for Android smartphone. We never test Android box for TV so there could be some problems with adaptation. We may arrange to fix this in the future but please understand that this is not our top priority.

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          • Guest
            Anonymous @Bob last edited by

            Hi Edward,
            Reolink App is mainly for Android smartphone. We never test Android box for TV so there could be some problems with adaptation. We may arrange to fix this in the future but please understand that this is not our top priority.



            Do you have an official channel where I can file a bug? The problem isn't with the Android Box, but rather the resolution of the display, so I believe it falls well within the scope of the app.

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          • FongJeng Kum_34673838378
            FongJeng Kum last edited by

            Hi,

            Edward brought up a very good point here.
            This could potentially allows our Android box for TV to view Live CCTV footages at home on a BIG SCREEN TV!

            Hope to hear good news from REOLINK for this neat feature.

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