>Notice: Menu is not visible

You mean the pop-up you should see at the bottom, showing "reolink" then icons for Scrollview, Display Mode, Playback, BackUp, Settings, and Lock Screen" does not appear even if you right-click on yr mouse? It appears in Pic 1 that you have Settings selected--can you click there and bring-up Settings, or...still freezes?

What happens when it freezes; does the NVR reboot itself after some seconds?

I've had this happen to my RLN8-410 with same fw as yours and I THINK the problem might have been that not all of my cams was updated to latest firmware. I've not had it happen in some weeks now.

@ken_314845219107008 there are plenty of 3rd party IR illuminators already on the market at good prices. Look for 850nm wavelength.

Keep in mind too re: wiring to existing cam feeds that the separate illuminator needs to be a consderable distance from the cam, lest the bugs it attracts are still a problem for the cam's detection.

I installed 8.10.4 to my Windows 7 Pro and all manner of problems starting with multicam view and Playback date popups not working.

Finally found 8.8.5 here:

https://support.reolink.com/hc/en-us/articles/360012466173-All-Reolink-Client-Versions/

and am going to uninstall and reinstall 8.8.5 which AFAICT was working perfectly.

Reolink needs to make older versions available more easily, not to mention to do a better job of testing new releases.

@reolink-lorenz Thanks Lorenz, I had a vague notion that I might take-advantage of the NVR's extra PoE ports, since I don't have any other PoE switches at this time. I guess not.

@big_ted Thanks but why should going from 8.15.7 to 8.17.6 mean I have to fiddle with my system? Unless there is a GPU setting within Reolink client that I have not found, it doesn't help whether I assign my laptop GPU to reolink.exe or not.

I am running DirectX 11 which obviously has worked fine with older v8 versions.

@campbell_99 Wow "again"? You mean you bought an NVR and it was an older hardware?

One of the recent new camera offerings had me trying to figure-out whether it was compatible with my own RLN8-410 and while I eventually found somewhere buried on this website that it WASN'T, I had a heckuva time finding that info.

Someone at Reolink needs to spend a few hours-or-days figuring out how to easiliy advise customers what is compatible and what is not.

@nick_26792935116 Nick I'm not sure this is exactly right. I mean, you can't charge the battery-powered cams beyond their capacity. You can get them to 100% with a bigger panel, but then...will that always last you through a dark winter night with lots of activity?

It also seems to me that if 3rd party solar panels output more current and voltage than the cam can handle, you could fry the cam's charging circuit.

I just bought a "wired" Reolink outdoor camera (no battery) and intend to use a solar panel I have on hand, and a cheap solar charge controller, to charge a 12v battery which in turn powers my "wired" Reolink.

I'm not an expert--just feeling my way along with Solar at this point.

@matt_743136365514923 Dunno "device isolation" myself, but just FYI I've had this very problem not with Reolink but with Foscam cameras, and I've found that re-booting my ASUS Wi-Fi router solves it. I have not been able to ascertain what about the router performance might cause it to have trouble with certain wifi devices. Maddening.

Now I have my own iPhone 16 Pro and it too works with Reolink cams/NVR.

Might be a shot in the dark, but I observe that Apple has under Settings > Wi-Fi, and then touch (i) Info on your SSID and there's a "Private Wi-Fi Address" setting. Mine is set to Fixed and it works, maybe other settings do not.

@stimpy Although it appears likely to work, and may power 4, maybe 5 cams, I'm not at all sure why this might be a good idea for you vs. the cam's supplied transformer and a convenient AC outlet, with as long an extension cable as you might need. And though I don't know why you'd want to Schedule power to your cam, there are certainly better/cheaper ways to do that also e.g. a TP-Link Kasa controller for example, which would give you remote On/Off control..

Maybe if you told us what problem(s) you are looking to solve....?

That the tracking motor is working suggests it's getting power from POE--what device is providing POE to your cams? Does the POE device at the Ethernet jack show lights blinking?

The ASUS is not showing the cam as a client? What exactly is telling you this--> says "disconnected"

@nick_26792935116 Nick I'm not sure this is exactly right. I mean, you can't charge the battery-powered cams beyond their capacity. You can get them to 100% with a bigger panel, but then...will that always last you through a dark winter night with lots of activity?

It also seems to me that if 3rd party solar panels output more current and voltage than the cam can handle, you could fry the cam's charging circuit.

I just bought a "wired" Reolink outdoor camera (no battery) and intend to use a solar panel I have on hand, and a cheap solar charge controller, to charge a 12v battery which in turn powers my "wired" Reolink.

I'm not an expert--just feeling my way along with Solar at this point.

Wife has a new 16 Pro w/iOS18 and I got her logged-in and working just fine.

@big_ted Thanks but why should going from 8.15.7 to 8.17.6 mean I have to fiddle with my system? Unless there is a GPU setting within Reolink client that I have not found, it doesn't help whether I assign my laptop GPU to reolink.exe or not.

I am running DirectX 11 which obviously has worked fine with older v8 versions.

@big_ted This "update" still has blank (black) video screens for me. So tiresome.

Posted 3 days ago and yet only 8.16.8 appears available.

Further, the link in your post goes to Firmware and not App & Client.

Deliberately trying to confuse people? Why these basic mistakes?

Reolink, do better.

@jing_734911040270566 Just did the update on my W7 Pro laptop and all views are black. No good at all.