I agree. It's totally unacceptable. it's like I bought a new car whose odometer has been tampered and the mechanic no longer wants to maintain.

It's so obvious that neither RLN8-410-E product nor H3MB16 hardware are listed on the Download Center page. How is that even possible??

Unless I'm proposed a replacement or an upgrade to a more recent and still supported version of the hardware, I will not buy Reolink products again nor will I encourage any one to do so.

@reolink-fiona Fiona, thank you for the explanation. Is it that processor is not powerful enough or is it that the processor is missing an embedded capability ?

As a customer, having bought a low capacity / low evolutionary version of the hardware without knowing makes the experience a bit sad...

Frédéric.

I agree. It's totally unacceptable. it's like I bought a new car whose odometer has been tampered and the mechanic no longer wants to maintain.

It's so obvious that neither RLN8-410-E product nor H3MB16 hardware are listed on the Download Center page. How is that even possible??

Unless I'm proposed a replacement or an upgrade to a more recent and still supported version of the hardware, I will not buy Reolink products again nor will I encourage any one to do so.

@reolink-fiona Fiona, thank you for the explanation. Is it that processor is not powerful enough or is it that the processor is missing an embedded capability ?

As a customer, having bought a low capacity / low evolutionary version of the hardware without knowing makes the experience a bit sad...

Frédéric.

@frederic_246469425098906 Hi there, now there is no new update for the RLN8-410-E. I will update if there is any news.

Hi Fiona,

I know there's no new updates for RLN8-410-E yet.
My question was more to know if and when there will be one.

It's very frustrating that each time a new version of the NVR software is out on RLN8-410, RLN8-410-E owners have to wait several weeks or months to get the same improvements. Why is it so?

Is RLN8-410-E a bad version of the NVR hardware?

Regards,
Frédéric.

@reolink-fiona Hello, when is this firmware coming to RLN8-410-E (hardware H3MB16) ?

Regards,
Frédéric.