@reolink-fiona Hi
Please do not reset , doorbell with new firmware I can't login anymore Technical support advised to reset doorbell In my case after reset , I can't login anymore to doorbell ,old password not working anymore I can't setup new password after hard reset too I got Error "Operation fail"

@user_746623229407444_746623229407444
No answers from support too , no dates , no details, just wait!!!

Agree with you 100% , sip good Idea , btw NVR can be sip server too .
I have Arlo doorbell beside reolink , using Arlo for calls , great integration with google and Alexa , If reolink will resolve problem of calls, I will remove Arlo from my home !!!

What about option of custom built of cameras layout, like other brands , today all Chinese already have it

@artech why my post was removed?

Whats happening?

@joseph_1979 it’s somehow not serious to make an announcement on a future, that at the end doesn’t working

@joseph_1979
Now I can receive calls just when App open
Same problem in all devices android and iOS
If I am switching to another app no calls rings!!

Wrote to support, got interesting answer:

"I am sorry to tell you that this is the current design. I agree with you and understand this design is not user-friendly."

They are kidding?

@joseph_1979
I got answer from support
After further analyzing this issue, they found that, this issue might be related to their push server .
I don't understand reolink doorbell working 100% local , why they did push notifications, cloud based ?

@joseph_1979
True ,but I am talking about an option, for business customers, I have one right now with VoIP telephone system, 5 Nvrs , 50 cameras , wants 5 doorbells each entrance with sip , ...for now reolink that not an option,

Agree with you 100% , sip good Idea , btw NVR can be sip server too .
I have Arlo doorbell beside reolink , using Arlo for calls , great integration with google and Alexa , If reolink will resolve problem of calls, I will remove Arlo from my home !!!

@joseph_1979 no that not a problem, I found whats happened,
Issue is If you have NVR in your network, nvr change by himself password of doorbell immediately after reset of doorbell, To long random password,

@joseph_1979 that the issue doesn't work , I receiving incorrect password