@mamymam2013_465350299701478 My latest Windows client (Windows 11 Pro) adjusts himself to the highest possible resolution of the monitor and keeps that stored. You might have to disable stopping cookies for Reolink...

Hi,

I checked with the model name RLC-823A for a new firmware version (as stated) but your firmware page does no longer recognize the Reolink RLC-823A model as a valid Reolink camera. Any idea, what is going on ???

@reolink-fiona
Using current Windows 11 Pro (22H2) OS setup on my system. Client versions 8.10.3 and 8.10.4 seem to work without any visible problems.

@joseph_1979
You are missing the situation, where other clients have to be connected to the same switch too (constraints), which might have a higher transfer rate...

Looks somewhat "pixelated" to me too...

@reolink-fiona (RLC-823A) I seem to face the same problem: although the return-timer ist set for about 60s, the camera returns to its default position after about 10s, when nothing is happing, which would trigger the tracking feature.

Kind regards - burkm

@reolink-fiona
I've got two RLC-823A cameras. but can't find those features: "Tracking limit" and Tracking Schedule" in the new beta firmware ?
Where are they located ???

Hi,

I installed the Beta firmware for the RLC-823A but forgot the "Reset configuration" switch to set as mentioned.
How can I get this activated as an afterthought ?

Note: The camera does not autotrack anymore....

@reolink-fiona
Hi Fiona,
Its day-time now. I will have to wait for night-time. But what should have changed ? I have accessed the camera through its web (IP) interface directly and a new firmware doesn't seem to be available, which could have changed this behavior ?

I just discovered another "bug" in the current firmware for the RLC-823A: I changed the option for "Black & White" from "Auto" to Manual" in the menu interface. This change ( to 119) has worked as expected, because of a visible outdoor-lamp the auto-exposure feature had darkend the image to much. But as soon, as a person activated the spotlight during night-time, walking i.e. to the letter box, and the IR-LEDs had been reactivated again after some time, the exposure changed the image. To my surprise, the picture again looked quite dark, as if my prior "Manual" correction (brightness) was no longer active. I checked the cameras setup (browser) and discovered that the exposure compensation Black & White" had been (re-)set to "Auto" again. This seems to happen right after the spotlight had been switched off, ignoring my prior changes and setup to "Manual" mode. This unwanted switch from "Manual" to "Auto" mode seems to be the default action in this situation.