Awesome. Thank you very much for providing the direct link for those of us that do not use Google. Very much appreciated.

Thank you but tech support already fixed with me via email. Awesome support.
All is well now and both drives are recording perfectly. Thank you.

@big_ted Thank you very much. Looks like there is a link in the announcements section too.

This sounds great and I'd love to download it ... but I'm guessing it's too much to ask that you post a link here so we can download it direct? There are a few of us that don't do Google Play. Or, absent a direct link, can you please update the link on your .apk download page? I mean you already have a page where we can download the .apk file directly so wouldn't it make sense to have the latest version there than 3 versions behind?

@reocam_448003255267488 The mount is back in stock and I ordered a few of them. Just wanted to post in case anyone else needs them too.

I have my RLK16-810B8-A system set up on my LAN with no WAN access. So I access it via my browser since I am running Linux on my PC. But I notice that when I am directly connected to the NVR I can view the playback and there is a switch to view "alarms only". Very helpful. And next to that are check boxes so that I can view all alarms or vehicle and/or person alarms only. Very very helpful.

But there does not seem to be the same feature when using the browser mode OR even if you use the Windows client either I think. I also don't see it on the Android app.

Am I missing it somehow? If it's not there then can you please add this option? It makes it a lot easier to view past alarms if you can choose to view only the alarms and sort them by specific motion.

I have a RLK16-810B8-a system which came with the 810A cameras. I am going to add another camera to the system and I'm wondering is there any difference between the stick style 810 as opposed to the ball turret style 820 other than the mount?

As you can read from one of my other posts I had a mount failure on only 1 out of my 8 cameras but still that makes me a little hesitant to buy another one with the same kind of mount. I'm wondering if the ball style mount is better?

So other than the mount are they the same? Is the ball mount better/stronger? Anyone here have both? Can I add the 820 to my system with no problems?

Just in case anyone else has the same problem, I finally had the time to fix the broken mount on my camera. I bought a new mount as I stated above as they were back in stock. You do not have to cut the wire to do this repair. I took the camera apart and unplugged the wire from the inside. You can then slip the end out of the exisiting mount and slide the complete new mount on. It's not easy and you have to be meticulous, but is is possible to do without cutting the cable(s).

So all my cameras are connected via cable directly to my NVR and that is how I access them. Recently I upgraded the software on the NVR and I see a new field that I never saw before. For each camera there appears to be a password setting. It's located at ...

settings-camera-general-set password

It has a little question mark thing you can hover over with an explanation and it says "For telecomunications security, the camera is secured with the password provided by the NVR. To access the camera via Reolink App/Client, please create your own password."

So my question is ... for security reasons, do we have to set a password for each camera? I mean my cameras are connected to the NVR so my assumption is that they cannot be reached individually via the inter net or even my local LAN. You would have to connect to the NVR to access them so the NVR password would be needed. Am I correct?

@joseph_1979 I had no idea this splitter thing even existed. I got one and it worked great. Exactly what I needed and worked like a charm. Saved me from having to make another long run of cable out to that farthest camera. I'm buying another one for the other side. Thank you so much.

OK, after reading your linked post I "think" I might be beginning to almost understand this.
So for the purposes of oversimplification and understanding I'm just going to talk about my particular setup which is an NVR and 1 wifi only tablet and 1 cellular capable phone, both are android. Also none of my devices have google accounts on them at all.

1. The NVR has a UID which is like a specific serial/user number. It registers this UID and the IP address of where it is located out on the internet with reolink/AWS so that there's an entry in a list.

2. When you log in to the NVR with an android app the NVR keeps a list of these logged in apps and their UIDs so that it can send a push to them when needed.

3. When you install the android app on your device and log in to the NVR that device gets its own UID.

4. When an event happens the NVR sends out a "push" notification to AWS (amazon) via the internet along with the UID of the client it wants to send the push to. (I was blocking my NVR from going out to the internet in my router so that's why that was not working.)

5. AWS looks up the UID in it's database and sends the push to the IP address it has on file for that client.

I know this is way dumbed down but am I getting it kinda right? If so then what I don't understand is how my wifi only device is getting the push? My hardware firewall router should be blocking any incoming new traffic.

Also I had UID disabled on my NVR but still the wifi tablet was getting the push. The cellular device did get the push but only when on wifi. If I shut off wifi then it got nothing cellular. After reading your article I turned UID on in the NVR and bam, cellular worked.

Wow, that is a great explanation and I appreciate it, but unfortunately that is a little above my ability to understand. So if you don't mind dumbing it down a little let's take my situation for example. I have an android device on my LAN and both the device and the NVR are on the same subnet behind a hardware firewall. The push notifications work and I see in my logs that it is sending a packet to Amazon AWS for every push notification and to the same address.
What I don't understand is how is that notification coming back from AWS into my LAN and going to the device? Or is it sending both a packet to AWS and also sending a packet directly via the LAN to the device?

Also, I don't know if it matters or not, but the android device does not have a Google account at all on it.

I have a RLN16-410 NVR and so far I have not been doing any push notifications or anything like that. I've just been using it view the cameras and record. But I wanted to play around with push notifications but I have no idea how they work.

I have the android app loaded on an old tablet that has no phone number and no cellular service capability; it is wi-fi only. Can that work or does a push notification require a cellular phone that has a phone number active? I just don't understand how the push works.

That is amazing. Exactly what I was looking for. Very much appreciated.

So then it looks like I can't use a regular switch. I need to get a POE switch. But that leaves 2 questions...

1. How much wattage is needed for the cameras, because it looks like POE switches can be various wattages.
2. Does it matter that the NVR is putting out voltage over the cable and that will plug into the "in" port on the POE switch? Could that damage the POE switch? Is the POE switch expecting there to be voltage there and is ready for that?

Awesome! Thank you. Works great for me and ... the best part is that the website finally updated! So we can download it directly from Reolink website, for those of us android users that side-load apps. Thank you very much Reolink! Very much appreciated.

I have an NVR system with 16 channels/ports on the back. I have one camera on the far side of my house served with a long cat 6 cable. I would like to add a second camera in the same location facing a different direction and I was about to run a second long cable out to it and then I realized that I have a power outlet right next to it and I have a spare ethernet switch so ... is it possible to plug 2 separate cameras into the switch and then plug that switch into 1 single port on the back of the NVR and have it recognize both cameras?

So I guess the simpler question is ... is each "channel" of the NVR directly connected to each "port" of the back of the NVR, or can you plug multiple cameras into a single port with a switch as long as you don't go above the number of channels that the NVR can handle?

If I buy a RLC-810A today, will it come with the newest hardware version (hardware version: IPC_56064M8MP)?

This sounds great and I'd love to download it ... but I'm guessing it's too much to ask that you post a link here so we can download it direct? There are a few of us that don't do Google Play. Or, absent a direct link, can you please update the link on your .apk download page? I mean you already have a page where we can download the .apk file directly so wouldn't it make sense to have the latest version there than 3 versions behind?