I had to go back to older version as the sound is totally DEAD. It's some robotic static noise coming out of the camera. Removed and reinstalled previous app. All back to normal.

The Trackmix (POE/WiFi) 101%

@christian 100Mbps per cam is way too much. For instance a 12Mp camera utilising H.265 (high definition) needs a bandwidth of around 24Mbps.

What planet are you living on ? It's 10/100/1000/10000 , so if they would have fitted it with a 10mbp port from the stone ages, you would have said "10 mbps is way to slow , now it's only going to let trough half the speed of my 12mp H265 camera" ? Seriously ...

And in reply of the switch, well it's lacking VLAN, for example I use Netgear GS305EPP 120W Plus. works like a charm.

Regards

And if you try zooming in on your mobile device on a particular spot all goes to hell. Need to zoom and swipe and swipe and swipe to get to the right spot... seriously worst update ever. Soon I'll be installing hikvision cameras and returning all the reolink ones for "broken software, unusable".

I am sticking with 8.7.2, the only one that gives me the least of problems, especially with slow downloading on ethernet connected cameras. Go figure. All above 8.7.2 give massive problems. Don't even know where to start . LOL...

Using on Windows Tablet, windows PC and a macbook.

I would also like the app to go back to how it was. Seriously annoying the 1:1 ratio and it feels like going back 10 years. I don't understand who even came up with that idea ? I think Reolink strongest cards is it's software and app. So why would you compromise this ?

Please put it back asap.

Thank you

@kristof As stated, the E1 AI Zoom has improved gear mechanism and never had to re-calibrate it or reset the guard point. This implies that they learnt from the first generation.
@joseph_chircop GLOBAL MODERATOR  @kpb

Until I see a component list with updated materials I'll believe what you say. But seriously I estimate nothing has changed as I can not find it anywhere that it did. So besides a million old E1's unsellable due to the bad ptz mechanism publicity, change the lens to 4k and resell the same crap, I think it's still the very bad plastic gear inside that will eventually give you the misaligned return points after a while. Please proof me wrong with component list comparison. Or let's just wait for someone to open both camera's on YouTube and see for ourselves ? Until then I'll stay away from them.

Kind regards.

@marcus Apparently there is nothing you can do about this. I contacted support and they said they can't fix it ?! For me that s like a def. no-no. I will send the camera back to Amazon as it's not even 2 months old. I have 6 reolink camera's and maybe this is a sign to send em all back ? Switch brands ? Pity, reolink looked promising....

Regards
Ed

Mine also same.. sigh

Hello,

my E1 Outdoor looses several times its Guard Point after tracking a person or pet. So i have to adjust the GP afterwards.
Firmware is 3.1.0.804_22012406

What can i do to fix this?

Greets, Marcus

Me too, same problem on v3.1.0.956_22041506 .

Great if your doorbell can show this:

Yeah exactly like this one, but better, also with apple homekit integration , else no point. The logitech suffers from heating problems, hence not being available in europe right now... circle view 2? All other doorbells on the market can't show package on the floor left behind by courier. Only logitech circle view capable of doing that. Anything else is useless and a waste of money.

@edwin_514841036439802 RLC 811A listed now btw. but no E1 outdoor still.

@reolink-fiona Same for E1 Outdoor, camera not listed, and 811A neither, while 811A I already got updated firmware send to me by e-mail from support. So what's the point of the firmware update page if not all camera's are listed there ? Even if you have none, you might want to list the camera anyway, like duo for instance ?
Stops people from sending in emails about it , don't you think ?

Regards
Ed

@joseph-chircop_497308027822318 Auto update client or camera firmware is not working for any camera as far as I know with any version (v7 v8) on mac/pc . You need to go check manually on the reolink support website.