Product Roadmap: What's Coming Next
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Reolink App v4.41 Released
@reolink-fiona has there been any updates on the 520A V2 firmware?
There doesn't seem to be an option to pick the IPC_523128M5MP_V2 hardware when getting the 520A firmware updates
I have mostly RLC-820A's, 822A's, 1212A & 520A. Can we get an extra option to have the Infrared Lights be scheduled? Not just the basic; "Auto or Off" options we currently have, it doesn't have to be a full interface controlled by the user with specific times. Just a new option: "Dusk to Dawn" setting based on the local timezones and the length of day. Every snowy winter I get mediocre reflective light from the moon, street lights and home's exterior lights. These sporadic streaks of light are not enough to illuminate the cameras view, but it does effect the Reolink daylight sensor and they won't reliably switch to Infrared mode at night. I suspect this is an issue for people who have a camera near a swimming pool or lake (the water also reflect some light from the moon, street lights & home's exterior lights). The cameras already have NTP server and our timezones are entered in the settings, is this extra infrared light setting possible?
@reolink-fiona How is that possible? IPC_523128M5MP_V2 v126.96.36.1991_22010701 doesn't have Pet Detection, Fixed Frame Rate, etc options like v188.8.131.521_22041566. V2 shouldn't have less features than the prior version camera, how do we resolve this?
@syd_510394821849237 If I'm understanding this correctly as using Reolink desktop client with SD cards vs Synology Surveillance Station, not the Reolink NVR, and you already own a Synology NAS. (If not please correct me) In that case you should definitely use Surveillance Station for recording Reolink security camera footage. Here is an excellent video on how to setup Synology Surveillance Station and get your cameras setup correctly https://youtu.be/glCr8c5yaTQ. The only complaint people have with Surveillance Station is additional camera licenses cost ~$50 each. Synology gives everyone 2 trial camera licenses to test out the software, after that you have to purchase more. I have 14 cameras now, they don't expire if you get a new bigger better Synology in 6 years (I usually trade in for a new machine every 4/6 years), you can continue to use your camera licenses with any cameras you want if Reolink has 20MP cameras in 5 years. The software costs $50 per camera because if you get the Synology NVR1218 or DVA3221 (they have a GPU) then Surveillance Station can count customers that walk into a business throughout the day, track how often the cash register is opened, check when employees leave & return with company vans in the parking lot, etc. However my cheaper DS920+ can record 40 cameras while still backup computers, free Cloud storage, run Dockers, media server for the family, etc. Synology are powerful machines that help control your data private. $50 isn't a big deal to me, I've been using security cameras for over a decade, when I started a single Panasonic Camera was $700. Getting a Reolink cameras for ~$100 then a $50 licence to continue using my Synology home server is still cheaper than back in 2008! Let us know if you have further questions or we misunderstood your question.
@reolink-fiona very interested how this will compare to the RLC-520A that is over my side door now. Very curious if the pre-production rendered imagine will compare to the other doorbells (Ring/Nest/Eufy), can't wait!
@reolink-fiona I have a TrackMix PoE from another reviewer, I heard there should be a firmware update for the Synology Surveillance Station in mid September? Currently I only get the 4K lens recording with ONVIF. I have several "issues" that need to be escalated to the firmware engineers, but it's hard to show the issues without the 2.6x feed. It will detection a pa*sing vehicle, then lock onto a neighbors parked car instead of tracking the moving vehicle. There has to be adjustable pan limits for the users, it will over rotate and stare at the wall, or worse it can see a reflection off my window and try to track a vehicle/person in the reflection. Having an adjustable pan limits would prevent the TrackMix from panning into the wall or trying to track motion off the window.
@reolink-fiona Then I'd return the TrackMix, I don't have a need for a PTZ camera, I have overlapping coverage of my entire property using Reolink cameras and Synology Surveillance Station recording. I produced a video on best practices for planning mounting locations that Wilson uses for education on Reddit, not sure if you've seen it.https://youtu.be/urjBgVjDpqg
@Reolink-Fiona with my RLC-1212A trial, Synology Support offered to remote into my system and get the data required to add it to their Surveillance Station official supported camera list. If you have any problems let me know I can borrow a TrackMix, and request Synology Support add it to the officially supported list ASAP. It's a different professional relationship between Reolink & Synology, than I have as a customer with 2½ years of direct support, I can complain publicly if necessary. So if they stall, let me know and I'll pressure them to add it, but I'll have to borrow a TrackMix and have it plugged in temporarily for them to get the data.
@reolink-fiona Reolink team must get this to Synology ASAP for integration with their Surveillance Station camera compatibility list. If the Trackmix is in the Synology drop-down menu selection like the Duo, we can record both views with a single camera licence (because it uses the same IP address). But until it's added to Synology's official compatibility list, ONVIF will only allow us to record whichever is labeled camera 1. I have reviewed and tested the Duo previously and it works with a single camera licence.
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