Posts made by hometheater503_202558512976108

our altas pt ultra uploads a few videos to the cloud at the beginning of the scheduled time, but then it just stops uploading. and, it stops sending e-mail notifications.

i also have it set to FTP, and those all work successfully. all schedules are exactly the same.

i've rebooted the camera, and it will then upload a few videos, but eventually stops again.

any ideas?? thanks . . . john.

had to update codecs to get things to work again. there was nothing recently updated on my PC before this started, so certainly appears that something happened with the videos on the cloud.

not sure where to put this, but is anyone else having issues playing videos on the cloud site? i'm using edge, and it was working a few hours ago, but now i just get a blank screen when i click on a video. thanks . . . john.

should have mentioned this is on my windows 11 home PC. sorry, not allowed to reply to your post, Joseph . . . thanks for responding!

@joseph-chircop_497308027822318

honestly, no clue. i had it "merged" (or whatever) with the internal storage, so all looked like internal. luckily, had plenty of regular internal storage, so i actually didn't need the extra. i'm no cell phone whiz here -- ha!

@hometheater503_202558512976108

thanks again for responding, and . . . it's fixed. turns out it was the SD card for some reason. removed that, and all's well now . . . knock on wood! thanks . . . john.

@joseph-chircop_497308027822318 thanks again. guessing now it's a phone issue, since i'm having issues installing the xfinity app too. tried the cache clearout with no luck, so still looking around. these phones drive me nuts sometimes!

@joseph-chircop_497308027822318

thanks for responding! unfortunately, i can't upgrade my phone anymore (that i know of), and a new phone is not really an option right now. thing is, i've got another android 9 motorola phone, and it works fine on there. also, i've got a tablet running android 8.1.0, and it works on there too. both are running reolink 4.35.1.1. can't do a reset of the phone either, since i've got some work things on there i need.

hey all . . . within the past week, i can't open up the reolink app (ver 4.35.1.1) on my moto g6. i've reinstalled and tried just about everything i can think of, but nothing works. just wondering if anyone else has experienced this?? thanks . . . john.

cloud has been down ALL DAY, no notification of outages or anything!