Best posts made by md

Horray! Lots of people waiting/wanting this.

My 823A now returns to guard point. Thanks much for fixing this. The cam can follow people walking by on my sidewalk. It does a good job following them. But when I walk toward the cam and go underneath it at a normal walking pace the cam cannot follow me. It responds too slowly. I must walk very slow for the cam to follow me when I walk close and underneath it. A burglar obviously would not walk so slow. Also, it cannot follow cars driving by faster than about 15mph. Cars just drive by and go out of field of view. I don't expect the 823A to follow fast cars, they are not a security concern for me once they've gone way past my house. At night with vehicle auto tracking on it sometimes sees a parked car and detects it as moving but it's not. It records a false alert. The parked car may be reflecting the IR light and the cam thinks it's moving? Some weeks ago I sent Reolink support videos of all this. It's a great cam for the price even with it's limitations and I'm sure Reolink will improve the firmware. Those who want a PTZ should buy it. I saw on the news China is having a surge in Covid cases. Stay safe Reolink staff.

The Hook Up is a YouTube channel that reviews security cameras and other products. He recently compared the 510A to other cameras in same price range. He recommends the 510A over the others. Congrats Reolink!


https://www.youtube.com/watch?v=WnZg990Viz8

I made my own wood corner bracket, screwed to the soffit. I didn't want to drill into the brick. I bought the straight down tube bracket for the 823A later when they were briefly in stock but haven't installed it.

Whatever features it has, some will likely complain. Does it have X-ray vision like Superman? Can it read license plates from six blocks away? Can it zoom in and count the fleas on a dog walking by? Can it examine fingerprints when someone rings the bell? Will it work with every brand app on the planet? Will it lock/unlock every door in the house? LOL.

@user_642029783269413_642029783269413 I don't know when/if Reolink will sell their own bracket. I have a brick house, didn't want to drill into it. I made a L shaped wood bracket to screw into the soffit, installed my 823A to it on the corner of my garage. Others have bought metal corner brackets on Amazon. The holes don't line up but it's not hard to drill holes to fit the 823A. The brand I know of on Amazon is Donolomo medium size corner wall mount for about $26, but you can search for other brackets there. I think the 823A 16x would need a larger bracket. On Reddit Reolink Official Forum a user posted pics of his 823A installed using Donolomo bracket, drilled aligned holes. His pic...

@nivek-retsel_503740308148405 Reolinkers have been asking for a doorbell camera for years. Finally one is coming. Months ago numerous Reolinkers posted want lists for doorbell camera features, including head to toe field of view. Reolink does listen and respond to feedback. It will be disappointing if Reolink doorbell does not have head to toe view. Maybe to keep price point down they settled for less view. I'm a big Reolink fan, own 12 Reolink cameras. I want to be able to see packages with a doorbell cam.

This will be a great addition to Reolink products. It would be good to also have a white version because most ceilings are white and they would not be as noticable looking like a smoke detector.

I'd like Reolink to make a small indoor cam that can be hidden, not for nefarious reasons but keep a burglar from seeing it.

@reolink-fiona Yes, please announce in the future you are going to do maintenance. A lot of users could not figure out what went wrong. Telling us beforehand will help a lot.

@vigy_591093180735512 You may know this but in the phone app with all the cams showing, pull down on the screen, on top you'll see little icon symbols and a + sign. You can create scenes, name them, to turn multiple cams on/off. I have my front cams and backyard cams set in scenes. I can turn them all on/off just by touching the little houses.

https://support.reolink.com/hc/en-us/articles/360026049414-What-is-Scene-Mode-and-How-to-Set-the-Scene-Mode-for-Your-Cameras-on-Reolink-App

There's several Youtube videos about it.

@beuford318_472950590509208 Lift a bottle, cheers to Reolink, I'll drink to that!

@ourhalfdzn_493664171921643, It's good you are researching cam systems before buying. Some buy then get frustrated because they don't know how to run them or have they have too high expectations on how they perform. In my opinion Reolink is a great brand in their price range. I've used them for a couple years. There are YouTube videos you can watch about how to set them up and how the apps work. On YouTube type in "Reolink NVR set up, review" etc. Also use the Reolink support pages. Camera systems can be very basic, easy to use, or indepth rather complicated settings. There is a learning curve how to connect them to your router, controlling cam features, etc. but once you get the hang of it it's fairly routine. Some use NVR system, others just use phone app and record to the SD cards in the cams. Two YouTube channels I like are LifeHackster and The Hook Up who have videos about Reolink cams, there are others including Reolink's own YouTube channel.

@bill_645930933579892 Reolink sells directly to customers, they are not in stores. They are a low cost brand but have good quality cams with good features. Their cost savings comes from selling directly. They don't have a phone support department, just email, to keep costs down. I've had good service from them responding within 24 hrs. unless it's a weekend. Users can use this forum or the Reolink forum on Reddit for help from other users.

I'm not sure what you mean by smart home option in the app. Reolink concentrates on cameras, they do not have a full line of products like window sensors, door locks, lights on/off etc. but they are working to expand their product line. There's a couple of YouTube channels I like that review cams, LifeHackster and The Hook Up, watch them, they explain what Reolink cams can do. Reolink also has it's own YouTube channel for info. Another plus is Reolink does not require a monthly subscription like many other brands do. They work with Google and Alexa but I don't know how to set that up, I don't have that.

@vince_268221728088244 I posted a couple pics on the official Reolink Reddit forum, do a search. There are several videos on YouTube, do a search for 811A there. A good YouTube video is The Hook Up channel and his video "The Truth About Reolink Cameras." He compares Reolink to other brands. If you want color night vision you either need your own floodlights with several thousand lumens or built in white lights in the camera so you don't rely on IR. I don't know of any dome cams that have built in white lights. But please don't expect home security cameras to be clear enough at night to identify a face when someone is moving, like jogging, there will be blurring. By default brands lower the frame rate at night to let more light into the lens which reduces clarity. No brands I know of in the $100-$200 per camera range can capture pics good enough to ID a face beyond roughly 20 feet at night. Color night vision is good to ID vehicle color to help catch a bad guy. Reolink does not have the best night vision, but for it's price, overall value, all the features you get, it's a great brand IMO. I like my Reolinks.

Some buy plastic junction boxes for electric wires and use them to hide the cable. You can get them at hardware stores. There is a YouTube video by LifeHackster that shows how to to this.

Overnight Reolink updated my Galaxy 22+ to version 4.36.0.4.20230313. Now on a camera live view all the settings icons around the view disappear after a few seconds. To bring them back I tap the area, they reappear then go away again. Is this intentional or a bug? It adds another touch to change a setting. I don't like it but if intentional guess I'll get used to it.

@reolink-fiona Hi, I don't know how to use community chat. I sent several video clips to Reolink Support. Reolink customer service is great. Thanks for working hard to improve your great products. Regards....

Just noticed the 823A is in stock and at a discounted price. It's a great camera.

@nacster_1969 Starting a support ticket lets you send Reolink specific information privately about your devices, software programs, firmware etc. so they can analyze it and work on a fix. General complaining here may not fix your specific problems. Please contact Reolink Support with specific information. After they have worked with you privately you can post publicly here how it went.