Posts made by navi_23013157047

If you do a FAQ search, you will get plenty of info there.
I have also read through some Amazon.com reviews that provides feedback on this as well.

Just do some search.

A user on the manufacturer's support forum should not have to troll through Amazon reviews to find out the results of reverse engineering.

There should be a clearly accessible tab at the top that is "APIs" or "Support Documents".

I'm not saying Reolink's products are bad at all, just that their communication is VERY poor (especially in this area).

This is just sad... Terrible show of "support" from Reolink.

Hey guys!

This set up is using the RLN8-410 to power the PTZ. This set up is actually about a thousand miles away from me at the moment, so if there are any remote debugging vectors, please let me know. I will try a PoE injector next time I am over there.

Also worth noting: The camera's PTZ works again this morning. I think it may be related to the heat, because the camera and NVR are in/on a utility shed in western Montana which is around 100 degree Fahrenheit these days. It looks like both should operate up to around 130, so not sure why they'd be failing. I'll keep a look out to see if the PTZ motors are failing in the evening when it is hot out.

Thanks for the replies!

Hey guys!

Lately my RLC-423 Has been experiencing this really frustrating issue where PTZ no longer works.

If I try to move the camera at all (using preset positions or through the thumb sticks thing) the camera disconnects/freezes/restarts. I can no longer rotate/zoom my camera :(.

Anyone know how to fix this? It is a recent change in behavior. It sounds like the motor may be busted or something.

You could try to forward the other ports.  UPnP is not always supported, so you may need to open them manually for your device.

It doesn't.  From my experience, using the web browser with a large quantity of video (high res video or a bunch of smaller lower res ones) its just not performant.  The desktop app is a lot better if you're on a compatible device.  It has a lot of stuff wrong with it (terrible DPI scaling because they refuse to use native UI for it) but it does perform pretty well, even for a large number of cameras.

I have a few things that I make sure I do when I set up a new camera:

• Configure the motion activation
  
  
  
  • You can configure your sensitivity of motion capture for every camera!  If you live in a place where it rains a lot or have a lot of bugs you can make it much less sensitive at night to stop false alarm recordings.
  
  
  • 
  
  
  • You can "paint" the regions you want your camera to look for motion in.  If you have some blustery bushes, then make it so they don't activate the motion alarms.
  
  
  • 
  
  
  • With those two options set, you can set up email alerts when ever motion is detected so you know exactly when something activates your camera where ever you are.  You can see in this playlist from my cameras that motion events really work!
  
  
  
  


• Set up email alerts
  
  
  
  • I mentioned it above, but it is great getting an email when ever your cameras are activated.  You know exactly when someone or something is near your property.
  
  
  • You can configure alerts for when a camera loses signal.
  
  
  
  


• Set up camera names/date time stamps
  
  
  
  • This can be vitally important if you ever need to give your video to anyone else (such as the police!).  Make sure the camera name and date/time are clearly visible on the camera footage.  This includes making sure you've adjusted to the right time zone as well.
  
  
  • 
  
  
  
  


• Auto reboot
  
  
  
  • No software is perfect.  Use the built in option with Reolink cameras / NVRs to auto reboot every once in a while to ensure the device is running in top shape and to have controlled reboots to minimize down time.  We have cameras a thousand miles away that run for months without in-person maintenance and this really helps.
  
  
  • 
  
  
  
  

 

I'm sure I can think of more, but these are the highlights that came to mind!

Deer are coming to town!

https://www.youtube.com/watch?v=o_bLNXsHjac&feature=youtu.be

Rotating a set number of degrees (45, 90, 180) would be a god send on slow connections.  It sucks trying to use the pointers to turn when it is delayed ~ 10 seconds.

Spotted another deer!
https://www.youtube.com/watch?v=8_wu7EPgeLU&feature=youtu.be

Hey guys.  On the mobile app, I can hit a "Record Video" button while watching some playback history and it will save what I see as a video to my phone.

 

On the PC app, how do you do this? This is the screen I am talking about: 

 

Thanks!
reolink.png

This system has a few IR sensors, but it seems sort of "one off" and not that well supported: https://reolink.com/product/adk8-20b4-10b4/

Hey Quella!

 

Your third point sounds about right.  I am a little confused though.  I definitely do have the UID system set up because we are on a mobile phone connection and we do not get a public IP.  It was set up this way prior to updating the firmware and only seemed to used data while I was explicitly connected to the device, where as now it seems to use data 100% of the time.

 

This point:

Any data being recorded is also forwarded unless you prevent it on the devices and your internal firewall/router.

This didn't seem to happen before.  If I left the system idle to record without connecting to it, it would use virtually zero bandwidth while still recording full history for a few weeks into the past.

A side note: I am a few hundred miles away from the cameras.  I can remote desktop into the wifi router's internal panel / NVR webpage to configure, but that is about it.

 

So here is my question for you:

Can I get back to the state I was at before without losing functionality?  I want to use the UID system to connect because of the networking restrictions, but I only want to use data when a client is excitability connected.

 

Thanks again for the post, it was very informative.

 

Cool! Location?

Kalispell, Montana, USA!

I asked and got an official reply: https://reolink.com/topic/3rd-party-motion-sensors/

Sad news buddy.

I should also note that I looked at the bandwidth usage and saw that the NVR was uploading all of this data, not downloading.  Any ideas what it would be continuously uploading data when set to record?

Yeah, unfortunately the DPI scaling in the app sucks a lot.  I've used Samsung Smart Viewer (anything but smart...) and Reolink's client.  Both roll their own UI instead of using native (Windows) UI for some reason and it makes the experience SUCK.

Hey guys!  We set up a few Reolink cameras that are working pretty well (other than an issue related to data usage mentioned here, please help!).  Hope you enjoy the animals as much as we do

 

Elk

https://www.youtube.com/watch?v=9hOOL04fvao

https://www.youtube.com/watch?v=sHivE-AyRfg

Deer

https://www.youtube.com/watch?v=P2r5ia85ZJo

https://www.youtube.com/watch?v=uR59UuxKerw

Fox??

https://www.youtube.com/watch?v=8B_Wv2hRrSY

https://www.youtube.com/watch?v=Jm6ZoP7TCIE

 

Let me know if you have any questions!

I have the most recent update on my 16 channel nvr. I would really love it if the NVR would have the option for FTP uploads of images. Large video ftp uploads are not possible with most people’s servers and connections. I’m sure this is an update that is coming (being as all of the cameras have the option now, the sooner the better). Below is the image of the ftp setup screen for my rln16-410 nvr

Try updating your firmware and your Reolink desktop app. Mine looks something like this: 

Here I found a paradox in the first post. Haha…Intersting thing is if you can not access the NVR, how could you even plug the camera to the NVR? Then if you can plug the camera to the back of the NVR, why can not configure the camera on NVR itself.. paradox it is.. Also if you asked your family member to help with plugging, then usually the system is plug-and-play. (Unless it is more complicated in your situation). All basic settings can be done for NVR in my Client. Just curious..

I specifically set up cameras using a wrong protocol and then left the state.  Now I cannot change those settings even though I can connect to the NVR remotely.  I hope they add remote camera management at some point.

 

A side note: I feel that plugging in my NVR into a monitor sucks! I never do that in real life, I always use a computer.  I should be able to plug in a camera and add it from my phone/computer.