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@nickburt218 Give another 2 to 3 hours and see if there will be any time lagging. Then do your scenario.
Ok, so, some 9 hrs later and still only 1 sec lag between pc clock and Client clock - which I can live with.Now running as per the set up I described earlier. Both pcs running v8.8.5.Time will tell.
@joseph_1979 Will do, thanks.ps, at the moment, once I've made a post, I have to wait 600secs before being able to post again ....... hence the delay with this post ..... something about reputation !!!!
@nickburt218 Good. Thanks. I haven't seen other members with similar complaints on the latest version.
That's interesting, as in hind sight, I think this only started with a later version.
@nickburt218 They've replaced this offer with a 10% discount on future purchases - which I'm currently unlikely to do unless the lag issue is resolved satisfactorily.In the future, I would be interested in adding cameras to the system, but at the moment .......... hmmm.
@nickburt218 We need to do one more test, if you wish. Go to my reply in https://community.reolink.com/topic/6925/pc-client-v8-14-0/6?post_id=26768&_=1704918333976 and download v8.8,5. Install it and repeat the test. This is a 32 bit client. Do not run any other client.
Been running v8.8.5 on just one pc for the last 4 hours and clocks seem to be stable with little or no lag to be concerned with (1 sec) for each of the 3 cameras. Will continue to monitor this.Going forward. My set up is:
Would running the Client on two pcs in this way be detrimental?
@joseph_1979 Set up and running, let's see how it goes. Nothing else running on that pc. Other version of the Client has been uninstalled.
@joseph_1979 OK, thanks, will do - I'll try it in the morning.
I've also had the Reolink Support Team email me back now with:"Sorry for the issue they caused, would you accept we provide 20 GBP refund as compensation for you to keep using them?"So, I've been offered £20 compensation for over £200 worth of cameras, that don't do what they're supposed to do !!!!!
@joseph_1979 Have had the 822A running in VLC (as well as Reolink Client) for the last 7 hrs - Client 6 seconds lag, VLC 7 seconds lag.Will try now with the 1210A only on VLC and shut down Reolink Client.
VLC crashed at some point during the night
@nickburt_442836936192165 Can you do a test on a single camera? If it happens again then use VLC and enable RTSP. See if the time remains the same. If yes then there is an issue in the client.Currently trying VLC on one camera - see what happens overnight.
@joseph_1979 Have been running all 3 cameras using the Webui for the last 4 or 5 hours, one camera is now 1 second behind pc time, another is 2 and another 3.It would be nice to see all 3 cameras showing the same time, given that they are all set to synchronise their clocks every 60 mins.I am now going to try a firmware upgrade for the 822A provided by the Support Team via email and see if that makes a difference whne all 3 cameras are running as we've already proven that which just 1, the lag doesn't occur.
Firmware upgrade for the 822A has now been running for around 6 - 7 hrs. The 822A held the correct time for about 4 or 5 hours, but is now (7 hrs) 10 seconds behind the pc. The other two initially slipped in the first couple hrs to 5 seconds behind and now still 5 secs behind.This more than just a little bit frustrating now ...............
@joseph_1979 All cameras are set to auto sync every 60 mins:
The HP's only function in life is for monitoring the cameras on a TV screen via HDMI.
@joseph_1979 So far, in the last 6 hrs or so, there has been no signs of lag on the one camera running (the 833A).Taskman shows Reolink using around 9% with just one camera (833A) running - which seems high. Nothing else running except some background processes adding up to a total of around 20% (i.e 11% background - of which about 6% is remote desktop)I enabled another camera (822A) and the Reolink CPU usage went up to 10%, and then with the 1210A (so all 3 on), Reolionk CPU usage jumped to 38%!!But, then disabled the 1210A, shut down Reolink client and restarted it with only the 833A and 822A running and now Reolink CPU usage is around 6% with 2 cameras running - strange.I then disabled the 822A, shut down and restarted Reolink client and now have Reolink at around 4%.I then tried with all 3 enabled, restart Reolink, Reolink CPU usage = around 8%(Note - it's dark here at the moment, although all cameras have street lighting and garden flood light to assist at the moment).PC is an HP EliteDesk 800G2 (i5-6500T @ 2.5Ghz, 8GB RAM, Win 11Pro N (22H2) OS build 22621.2861 all up to date.Webui to try tomorrow.
Should also add - Hardware Decoding was switched off Saturday at Reolinks Support Team's suggestion, which appeared to make no difference.
@joseph_1979 Sorry, only just seen your reply. I've now disabled 2 out of the 3 cameras and will see what happens over the next 2 or 3 hours.Thank you.
For further testing, I've disabled the auto reboot and find that the lag remains the same. It doesn't appear to get much worse with time.
I have a mixture of RLC 822A, 833A and 1210A PoE cameras all connected via a GbE Unifi network, each camera has a fixed IP address. Cameras are running 100Mbps (FE) - auto set by the switch port when the cameras are connected. PoE power is between 3 and 4.5W depending on camera, well within the capability of the switches the cameras are connected to.All cameras are monitored via two Windows 11 pcs (both up to date with Windows updates etc.).One pc is used to record all cameras 24/7 to a large NAS, the other is used simply as a means to display the camera feeds on a monitor.Therefore both pcs are running 24/7, but both are set to auto reboot once a week, in doing this, Reolink is also set to auto restart on pc boot up.All cameras and the client are running the latest firmware versions:822A - v3.1.0.1643_22122401833A - v3.1.0.1648_221227271210A - v3.0.0.177_21012104Client - V8.14.2 - with auto update enabled.All cameras are set to auto re-boot at 06:00 every day.When displaying on a multi display screen, all are set to balanced stream, or when just one is being shown, they're set to clear stream.After a number of hours running, all cameras end up a few seconds behind actual pc time. This gets worse, the longer they run for. This is irrespective of stream settings - even at the lowest stream settings, the problem continues to exist.As a work around (suggested on cctv and Unifi forums), I reboot Reolionk once a day, which immediately resolves the problem and gets the camera times correct. But after only a few hours they end up 5 or 6 seconds behind and occasionally with a jerky/jumping display. For example, one might be 5 seconds behind, but will freeze for a few seconds then jump a few seconds to end up 5 or 6 seconds behind again.The recorded downloads to the NAS are not affected, it is only the live feeds that are affected.App on Iphone is fine, since we only have a quick look on a phone from time to time and don't leave it streaming for any length of time.Speed tests on the Unifi network show it's capable of speeds of 400 - 500 Mbs. I have 500Mbs fibre internet for which the Unifi network hardware is more than adequate. All ethernet cabling is CAT6.Cameras are showing speeds of 16 - 32 bps download and 168 to 200 bps upload, with round trip pings of max 3ms.I've heard that Reolink can issue "bespoke" firmware upgrades for certain cameras, but surely, that gets defeated when the next version is issued and installed?Has anyone found a proper solution to this?
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