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Come enjoy the holiday fun with us on Dec 18th, 6PM PST at: https://youtube.com/live/lgWMPhPD5bo 

Thinking about setting up a security system with the Home Hub Pro? Here’s a quick guide to help you get started, along with some useful tips to optimize your setup. Plus, we’d love to hear how you’ve set up your system and any tricks you’ve learned along the way!
Step-by-Step Setup:
Unbox and Connect Your Home Hub Pro
Start by connecting your Home Hub Pro to your router using an Ethernet cable. Make sure it's powered on and connected to your network. You'll be able to manage everything from this centralized device!
Add Your Cameras
The Home Hub Pro supports up to 24 cameras. You can add Reolink PoE cameras, Plug-in Wi-Fi cameras, and most recently released battery Wi-Fi cameras (except 2MP battery and 4G models). For best results, ensure your cameras are placed strategically—entry points, driveways, backyards, etc.
Configure Your Storage
The Home Hub Pro comes with 2TB of local storage, expandable up to 16TB. This means you can store a lot of footage without any recurring costs. You can even set up motion detection recording for optimizing storage use.
Wi-Fi 6 Setup
If you’re using Wi-Fi cameras, pair them with your Home Hub Pro to enjoy Wi-Fi 6 connectivity*, which offers faster speeds and better coverage—up to 1000 square meters! This ensures smooth, lag-free video streaming even for larger properties.
* WiFi 6 supported cameras only
Tips for a Seamless Setup:

• Position Cameras Wisely: Consider areas with high foot traffic and wide angles. Use high places to get a better view of the surroundings and reduce blind spots.
• Expand Storage as Needed: If you’re adding a lot of cameras, or want to keep footage for longer, consider expanding your storage. The 16TB max is perfect for those with larger properties or who want to store footage for months at a time.
• Wi-Fi Optimization: For the best coverage, position your Home Hub Pro in a central location in your home, ideally near your router. This helps ensure your cameras have a strong and reliable signal.
• Regularly Check Camera Feeds: With up to 24 cameras, it's easy to lose track! Set reminders to check your footage regularly, or even better, use motion detection to alert you when something’s going on.

We'd love to hear your experiences! How did you set up your Home Hub Pro and home security system? Got any tips, tricks, or recommendations for first-time users?

Reolink’s PoE Surveillance with Up to 16MP Resolution

Duo 3 PoE
-Groundbreaking 16MP UHD resolution for crystal-clear images
-180° Panorama view to capture wider areas
-Motion Track feature for enhanced security
-Spotlight Night Vision to see clearly even in the dark

 RLK8-843V4
-Impressive 4K 8MP resolution with Spotlight Night Vision
-5× Optical Zoom for detailed close-ups
-IK10 Vandal-proof rating for added durability
-8-Channel NVR with a 2TB HDD for ample storage

Looking for more 16MP camera options? Don’t miss our upcoming 16MP camera reveal at CES 2025! 
Check it out: https://reolink.club/COM-CES2025

Captured by Reolink E1

Have you ever wondered how Reolink protects your footage and privacy? Today, let’s break down two popular storage solutions—Reolink Cloud and Home Hub—focusing on their encryption features and ideal use cases. 

1. Reolink Cloud: Secure, Remote, and Always Accessible
Encryption & Security:

• End-to-end TLS standards: All data transmitted to/from the cloud is encrypted using industry-standard TLS protocols.
• Key exchange: Uses RSA/ECDHE algorithms to securely establish encryption keys (prevents eavesdropping).
• Storage: Backed by Amazon Web Services (AWS), ensuring enterprise-grade security for stored footage.
• Privacy: Your personal data (e.g., account info, video metadata) is anonymized and never exposed, even during playback.

Best For:

• Users who prioritize remote access and off-site backups.
• Households with multiple cameras needing centralized cloud storage.
• Anyone wanting seamless playback from anywhere without managing physical storage.

2. Home Hub: Local Storage, Unbreakable Control
Encryption & Security:

• AES128 encryption: Secures footage stored on the Home Hub or SD card.
• Anti-theft encryption: Uses a proprietary algorithm where the decryption password is only stored on the Home Hub and known to you. Even if the device/SD card is stolen, thieves can’t access footage without your password (even after a factory reset!).
• No third-party reliance: Everything stays local—ideal for privacy purists.

Best For:

• Users who prefer 100% local storage with zero dependency on the cloud.
• High-security scenarios (e.g., sensitive properties, privacy-conscious users).
• Areas with unreliable internet or data-cap concerns.

So which one do you prefer and why? We would like to hear your opinion or real-world experience!

Come visit us in person and grab some of these merch!

Captured by Video Doorbell PoE

If you’re using a Reolink solar panel to keep your battery-powered cameras charged, here are some pro tips to optimize its efficiency and troubleshoot common charging issues. Let’s dive in!

OPTIMIZING SOLAR PANEL EFFICIENCY

1. Perfect Placement & Angle
   1. Install the panel where it gets maximum sunlight year-round. The ideal tilt angle equals your local latitude ±5° (e.g., if you’re at 40°N, angle the panel between 35°–45°).
2. Avoid Shadows & Obstructions
   1. Even a tiny shadow from trees, buildings, or debris can drastically reduce efficiency. Keep the panel clear of all obstructions.
3. Don’t Mount It Flat!
   1. A horizontal panel collects dust/dirt faster, blocking sunlight. Tilt it slightly to let rain wash debris away naturally.
4. Clean Regularly
   1. Wipe the panel with a damp cloth every few weeks to remove dust, bird droppings, or snow.

TROUBLESHOOTING: SOLAR PANEL NOT CHARGING?
Symptoms:

• Camera charges fine via DC adapter but not via solar panel.
• Battery level stays the same, drops, or rises extremely slowly.

Fix It in 6 Steps:

1. Check Sunlight Exposure
   1. Ensure the panel gets direct sunlight for most of the day. Reposition if needed.
2. Verify Connections
   1. Confirm the panel is plugged into the camera properly. Look for a lit battery indicator or the solar icon in the Reolink app.
3. Mind the Temperature
   1. Charging only works between 0°C to 45°C (32°F–113°F). Below freezing? Bring the camera indoors and use the DC adapter.
4. Reduce Power Drain
   1. High motion alerts or frequent live views drain the battery faster than solar can recharge it. Try:
      1. Lowering PIR motion sensitivity
5. Reducing live view frequency
   1. (Reference: “How to Set Up PIR Sensitivity” in Reolink’s guide)
6. Test with a DC Adapter First
   1. Charge the battery to 50%+ using the adapter, then reconnect the solar panel. Monitor for 24 hours.
7. Swap Test (If Possible)
   1. Try a different solar panel to rule out hardware issues. No spare? Skip this step.

Are you looking to boost your Reolink Home Hub Pro's storage capacity for longer recording times and smoother security management? Installing a Reolink-compatible hard drive is the way to go! By installing a Reolink HDD, you’ll unlock extended storage for continuous security footage, smarter event management, and peace of mind knowing your data stays secure. Let’s walk through the simple installation process together. 

Step 1: Power Off the Device

• Turn off your Home Hub Pro and unplug it from the power outlet.
• This prevents electrical hazards and protects your device during installation.

Step 2: Access the HDD Slot
Locate the HDD compartment on your Home Hub Pro:
1️. Open the HDD slot cover.
2️. Press the release tab on the left side while holding the hollow area on the right (see image reference below).
3️. Gently pull out the HDD bracket.
Pro Tip: Handle components with care to avoid damage!



Step 3: Secure the HDD to the Bracket
1️. Align the HDD’s connectors with the bracket’s interface (ensure correct orientation—check the image guide).
2️. Use the included screws to fasten the drive to the bracket.
Note: Tighten screws firmly but avoid over-tightening. The HDD should stay secure while remaining easy to remove later if needed.


Step 4: Close the HDD Slot
1️. Carefully slide the bracket (with the HDD attached) back into the slot.
2️. Ensure the drive sits snugly and connects properly.
3️. Close the cover securely.



Plug your Home Hub Pro back in, power it on, and enjoy expanded storage for your surveillance needs! By following these steps, you can enhance your security system's functionality with a Reolink hard drive, offering peace of mind and comprehensive coverage for your home or business surveillance needs. If you encounter any issues during the installation process, do not hesitate to contact Reolink Support for assistance.

We’re excited to join the Pepcom event at CES on January 6th, where journalists, media friends, and influencers gather to experience the latest innovations!

We believe that real value lies in user-centric innovation and our ability to empathize with Reolink users, creating lasting and sustainable value. That’s why we’re proud to showcase Reolink's newest products for 2025:

Duo 3 WiFi

Altas Series – Altas, Altas PT Ultra, Altas Go PTThese products are designed to bring greater security, convenience, and peace of mind to your home. As we continue to innovate, we promise to deliver even more groundbreaking solutions that will make your life safer and more connected.

We’d love to meet all our Reolink fans! Come visit us at the Las Vegas Venetian Expo Center, Booth 52747, and witness the next step in Reolink’s technological progress!

In this video, @Speak to the Geek talks about the recent updates on Reolink doorbell and gives a vivid example on how the HDR feature works out for his white doorbell.

We’ve noticed some users experiencing issues with motion detection notifications not working properly. Don’t worry—we’re here to help! Below is a step-by-step guide to troubleshoot and resolve notification-related problems. Let’s dive in:
Enable Motion Detection
First, ensure your device is detecting motion. Verify this by checking for:

• A motion detection icon on the live view.
• Alarm sirens, push notifications, or emails triggered during movement.
• No detection? Adjust motion zones/sensitivity in your camera settings.

Check Push Notification Settings
A. Phone System Settings:

• iOS/Android: Enable push notifications for the Reolink app in your phone’s system settings.
• How to Enable Push Notifications on iOS and Android Phones

B. In-App Settings:

• Turn on the push notification switch and confirm your push schedule is active.
• How to Set up Push Schedule via Reolink App
• Android Users: Avoid enabling Do Not Disturb, Data-Saver, or Adaptive Power modes.

Ensure WAN Access
Confirm you can access the app remotely (e.g., on cellular data or another Wi-Fi). If issues persist, share your device’s UID for our team to review:
How to Find the UID of Your Cameras and NVRs
Re-Add Your Device
Sometimes, removing and re-adding the camera/NVR in the app resolves glitches.

Update Firmware & App
A. Firmware: Always use the latest version for optimal performance.
Reolink Firmware Update Guide
B. App: Update to the newest version and share the version number with us.
How to Install/Update Reolink App on iPhone | How to Install/Update Reolink App on Android Phone
Reinstall the Reolink App
Uninstall and reinstall the app. Important: Save your camera’s UID, username, and password first!

Reboot Devices & Router
Restart your router and cameras. For stubborn issues, reset the router (not just reboot).

Restore/Reset the Camera
If all else fails, restore or hard reset the device:
How to Restore Reolink Products | How to Hard Reset Device by Pressing the Reset Button
If you have tried all the above solutions and are still the same, please contact the Reolink Support team.