Posts made by Reolink_1024001

greetings

I have multiple rlc-422 setup in my office.

I am trying to use the android app to connect to the cameras from outside the lan.

have port forwarding in router set up as follows

camera1 externalip:9000 —> internalip:9000
camera2 externalip:9001 —> internalip:9000
camera3 externalip:9002 —> internalip:9000

Following BBcodes are allowed in our forum:

List of Standard BBCodes:



List of Advanced BBCodes:

I have 7 RLC-410s and 1 RLC-420. One of the 410s and the 420 are setup to email photos when motion is detected. Everything works great. I’ve got the sensitivity setup so I don’t get false alerts. The problem I’m having though is the often times, I cannot view the attached photos on my computer...

What format is the 410S FTP dump? The extension is .264 but it’s not a video file and I suspect it is a proprietary format that only the Reolink client reads? Why dump this format and not mp4 like it sends in email?

Hello martoq,

Thank you for reaching out to us. Right now our engineers are working on this project, you can export a MP4 video in the　new version，we'll keep you updated once we release the new version.

You may refer to check RLC-422 Installation Guide.
If you have any problem, please feel free to contact reolink support by email support@reolink.com.

Reolink NVR and cameras are developed by the latest P2P tech,which does not need users to do any port forwarding or setup in router to get them online in internet.
Reolink provides its own app.(Reolink), and client(Reolink Client) to do remote access for its products. 3 steps to get them online:
Download app.->Scan QR code sticked on the product->Create Password. You are done when you confirm.

Reolink Camera connectivity in internet via router:


Reolink NVR connectivity in internet via router:

You can also read other posts related to home camera from our blog！

Welcome, please feel free to contact me if any problems!

Hello Shirleen,

Please follow the instructions below to download the video from your SD card:

Both for camera with SD Card and NVR:

1. On the Reo-link Client Software, Click the Settings Icon at the upper right corner;



2. Set the File Path where the SD Recordings will be stored;



3. To play recorded videos on SD Card, Click Playback, Remote Playback;



4. Drag a channel you want to the area;



5. Choose download icon;



6. Select the date and File which you want to download.

Hi Mikeme,

A good security camera system is helpful to prevent break-ins when you are not at home. You can refer to the tips and steps on the post: 5 Simple Steps to Install a Home Security System. It expounds the detailed guide, and introduces some good and cost effective home security camera systems for green hands.