Product Roadmap: What's Coming Next Learn More
How ColorX Technology Turn Night into Day Learn More
Reolink App v4.41 Released Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@reolink-lorenz I can confirm that the PTZ b**ton is visible with the beta version. No actual video though
@big_ted I am running Win 11 and sometimes Reolink works but quite often it doesn't. My two oldest cameras always work on this client but the Trackmix WiFi and E1 Outdoor often don't. They are all shown as Connected but not necessarily show any picture. The wifi for all cameras are good and all show up on my phone. So I get either two cameras viewable or four cameras viewable. I can run Reolink and find everything working fine then close it and a few minutes later reload it and two of the cameras are no longer viewable. The Trackmix has 2 channels and if one not showing then the other also not available (although it says connected)
Reolink on my Samsung Galaxy Tablet S6 lite is stuck on horizontal viewing for live view and playback and rotating the tablet to vertical position does not rotate the picture. There is a green playback b**ton but there are no options on the screen to choose the playback scene. It simply playbacks the last recording for that camera. Rebooting the tablet does not correct the problem. Other apps work normally. However the app 4.41 does run correctly on my Samsung phone S21 FE but my preference is to playback recordings on the larger screenPlease adviseTom
@joseph_1979 Thank you but I have Windows 11 installed which will have the latest version of DirectX so there should be no need for me to install anything else
An earlier update to the Windows client prevented camera E1 Zoom from being shown. Now the latest version 8.12 has dropped E1 Outdoor. I have the latest version of Windows 11 installed. I am dreading the next release which could see me loose my other two cameras from the Windows app. Everything works on the Android app so please don't update that!
I have 4 cameras - 2 x E1 Pro, and E1 Zoom and an E1 Outdoor. All are the wi-fi versionsWith the latest release I cannot show all 4 cameras on the same screen. The E1 Outdoor is not shown. It says "connected" but no picture. I can show the camera output if it is the only one to display
@jim_347899965276291 I am running Windows 11. Reolink tells me a new version available - I choose update. But I have to do that everyday I run the client app. If I choose Cancel, Reolink will not run. So I have to update everytime
@reolink-fiona Thanks but on my PC client V7.2.2.33 I cannot see under settings a System option. But surely I should never need to set the time. I don't need to set the time on any other network connected devices
I seem to remember that there was a problem with this in October last year. This week two of my Reolink cameras have switched to daylight saving a week early here in the UK. Tom
@reolink-fiona Further to my post, i have now succeeded in connecting to WiFi. I first connected to my network by Ethernet cable. The device then appeared on my tablet as Uninitialised. I then gave a pa*sword and subsequently it invited me to add the WiFi pa*sword. I then pressed Save, and disconnected the Ethernet cable and the camera connected by WiFi. This seems a far better way to set up this type of camera. Perhaps you should add it too the set-up leaflet
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!