Posts made by user_678736611209466_678736611209466

@reolink-daisy give us trackmix wifi in color x and I will replace my existing camera. E1 outdoor in 4K with color x and wifi.

@reolink-daisy I believe all Reolink being release going forward should come with color x as standard feature.

@reolink-daisy will they release a e1 outdoor cx in 4K?

I just installed new e1 outdoor cx. The stock firmware I get full signal bar. After I update to the latest version signal went down to 1 bar (dot). This is the same experienced I had on trackmix wifi with the latest version giving us 1 signal bar. Reolink need to check their firmware because the stock has much better signal than the one posted online. There no way I can return to previous firmware as it was not posted previous firmware.

@mamymam2013_465350299701478 I stick on last November firmware. I don’t see any benefits using the latest version not that I can see as feature set. WiFi signal on November I get maximum signal along with the correct color and fps. Based on my observations, every new release of firmware is just going backward by having new set of issue. Their software specialist is their weakest link.

@reolink-daisy Are they going to release this version in non battery powered?

@mamymam2013_465350299701478 Many company can provide superior hardware but fall behind on software. Superior hardware will not be any better if firmware is not well written. I rather see ok quality hardware but superior software. This is the problem on many company giving consumers top notch hardware but lack in skill on software. To me, software need to be superior before hardware can give its maximum performance.

@mamymam2013_465350299701478 The new firmware fixes many of the issue including color and returned higher fps of 25. What is not fix was wifi, I’m only getting 1 bar. I don’t know what this new firmware bring to the table but I don’t see new features. I think it’s best to use from last year firmware as it has no issue and in comparison to new firmware it doesn’t bring anything new in the setting that matters to most users.

@joseph_1979 did you see a new line of trackmix? It doesn’t look like there’s a new one.

@joseph_1979 if it’s trackmix CX with improved resolution and zoom, I’m buying it as soon it gets available.

@joseph_1979 I tried the new firmware. Everything looks fine except the wifi signal did not improve. I’m still getting one bar. Color has been improved.

@reolink-daisy what happen to this update? They no longer showing on website.

@joseph_1979 I just went back from last year firmware as it bring back the missing feature 8k bitrate and 25fps as well as correct color and signal.

Trackmix firmware update disappear from website.

@techgirl_849769519804666 did you set everything default upon updating?

I was informed that the new firmware was more natural than previous firmware where they think the previous was over saturated and made a correction. I guess wash out is the new normal going forward of future firmware for this device.

@joseph_1979 Do you have a old firmware from last year?

The administrator stated on this tread that the latest firmware ought to fixed the issue and if there’s a problem want us to contact them with a snapshot. There’s already a snapshot presented by the other user. That’s more than enough. People who update to the latest version will come here and complain. If this is their answer of fixed, I would like to get the old firmware from last year or give us refund. My camera can’t function the way they were design to do due to poor color and connection. The latest firmware ruin the function and my experience of this camera.

@reolink-daisy Where do I get the old firmware from last year? They posted revision of firmware but did not fix the problem. The problem still persist. My camera are not working the way it should be. The color and wifi has issue.

@user_751347369033978_751347369033978 There is new firmware posted on website with different date for both wifi and poe, can you please check if the issue has been fix? I’m away from home to check.