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That's a big old bird Ok, to download from the client (Mac Client) go into play back, set the date so you're looking at the right time etc, then top right of the playback window for that camera there's a couple of icons. a down arrow, a camera and the X to shutoff window. Hit the down arrow and you can see all the files on the SD card, download and use the spy glass on the file to open as i'm not sure of the path on the machine where it saves.. On the phone client it's a bit more tricky but I think you go into playback and expand the screen landscape, then there should be 4 icons on the to the right, the third one down is a camera , if you press that it'll say something about permissions.. that'll be the iphone (if that's what you're using) asking you to allow the client to access your photos.. haven't tried it but reckon it saves the files into your iphoto library.. Cheers hope that helps
Hi, I've got a RLC-410s that backs up to a FTP server without an NVR. I haven't noticed any issues but I generally don't use the Mac Client or IOS App to review events. However, I use the web server (built in to the device to access viewing and playback. I would try and access the camera from home locally on the same network and use the cameras web server.. just stick the ip address of the camera onto the URL line on a browser and access the camera for playback etc. I have found this the most stable method to access the cameras but it is obviously more difficult to setup for remote access away from the local network. If you can access through the webserver you might find the files.. at least you'll know they are there and there's possible issues with the IOS client etc. Hope that makes some sense.
Hi, I've got the same problem with spiders on one of my cameras, causes havoc with the constant recording. I was looking at getting some spider repellent I've seen on Amamzon but haven't got round to it yet. I was reading a post on another forum where it was suggested to insert a cutout around the LEDs to stop them emitting light and leave the daylight sensor area to operate normally. Don't know how well this works?As you're probably aware, the LEDs are hardware controlled and cannot be switched off with software according to Reolink. Cheers
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