• Hello I have seen so many reviews of this camera but all fail to show how the camera actually looks at night. This is kinda important to me as I need to know if it's visible or not. So my question is: at night are any lights visible using infrared. I need covert or it will just be stolen, so any li
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  • Hello, I followed the tutorial, https://reolink.com/ip-camera-port-forwarding/, to configure the access of the equipment through another computer through external access through chrome / internet explorer / edge. after logging in to 3 referenced programs, the image does not appear. It stays as it is

  • I am trying to setup an ftp so I can record camera video. I got the ftp site created but when I go to log in from the Firefox browser it says 534 needs secure ssl. My pc is on a home network and does not have a regular IP address that starts with 192. Etc. it has a different IP address that is like

  • Is there anything that I can do to lessen the blowout of the white buildings without ruining the nightime vision? I've tried messing around with the brightness, white point, etc... Its an RLC-422 Thanks! RLC-422.jpg
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  • I recently purchased a couple of 423ws wifi PTZ cameras. I would like to find a compatible NVR for these cameras to be able to easily record 24/7 via wifi without running external ethernet cables. I was informed that the resolution is too high for current NVRs. Is this correct or am I misunderstandi

  • Hello, I have already emailed support with this same problem, but I'm hoping I can get answers here. My RLC-420 does not film in color. Even in the daytime, it films in black and white. If I manually change the "DayNight" setting to color, it does film in color. When I place it back into Auto, it
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  • So I recently bought the Reolink 16 channel NVR. Should I add each individual camera to the Reolink app/mac software? When the camera is hooked up to the NVR do you still need to change the password to each individual camera? Thanks

  • I have an Argus and working fine for couple months. Recently, the cam don't report motion and can't connect to the mobile app either. I then reset the cam and setup the cam again. Unfortunately, I keep on getting "Wi-Fi connection failed!" Please check the Wi-Fi settings and try again. I have tried

  • Hi. I received my newly ordered Argus 2 Cameras and have a HUGE issue with them, which makes the cameras absolutely UNUSABLE for me! ALL pictures the cameras send out e.g. by mail are hugely overexposed with a green tint - see attached screen. So the picture, which is sent by mail is simply unusab
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  • Hi Bob, I have 4 Argus cameras on the same wifi network at home. When away from home and out of range of the wifi my cameras are connected to my phone does not receive any detection notifications. Is this the correct behaviour or should I receive notifications while away from home? When away from
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  • Hi, I have multiple cameras which have the PIR disabled whilst I am home. Would like to see a feature where one button turns ALL PIR's on of off to make it quicker and easier to enable all cameras when I leave the property. Thoughts? Greg
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  • Hi, I would love to see an option to put “black boxes” over part of the camera image to block out motion detection behind those boxes. One of my cameras are pointed at the house and every time we move inside the house the motion detection triggers. I am only interested in what goes on outside, n

  • Hi, Please add an option to set the ip-address manually on the WiFi cameras. I have two cameras, an Argus and a RLC-410WS. I have expanded my WiFi range using two internet radios that act as extenders and that works. However, those devices have no options for manually assigning ip-adresses, whi

  • My RLC-411ws will connect wirelessly to the router and work as designed. I am using the Windows PC client. In the "WiFi Settings" dialog box the Range Extender shows up with a strong signal. After selecting the extender from the available options and entering the correct password, I preform the "Wi-
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  • My Reolink RLC-410WS IP Cam was acting strange. While recording, it would arbitrarily go to a white screen wherein the recording stopped, and then come back online. I googled and noted a firmware update, downloaded and followed the directions in the included *.doc file. It updated and I closed the s
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  • Hello! I had best night quality with shutter speed set to maximum (125ms). After the latest firmware update, this setting was still active - but I wasn't able to change any other thing, because the value was out-of-range. It is only possible to use values upt to 83ms. What was the reason for reduc

  • I've noticed that when I'm at home, my Android mobile app, Mac App, etc all connect to the camera feeds by local 192.x.x.x IP address, which results in a very snappy connection etc. However, when connecting to my cameras from outside my LAN, the connection seems to be routed through an Amazon EC2 se
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  • hi having lots of problems connecting to Wi-Fi network first problem - I upgraded the 411ws to the latest firmware Version: 1055_17110902 and while it works fine when connected to the router, I want to input my local Wi-Fi network - problem is it doesn't find any networks on scan, none other conne
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  • I recently bought the RLC-423 and everything seems to be working well... except FTP. I have an FTP server set up on a local linux machine that works perfectly from various other clients across my network. However, nothing I do in the FTP admin page for the camera can ever connect. I did a tcpdump of

  • on at least one of my cameras I have noticed that sometimes an email thumbnail is sent however no video is recorded - using these SD Cards: https://www.amazon.com/gp/product/B004ZIENBA/ref=oh_aui_detailpage_o07_s01?ie=UTF8&psc=1 please see attached (I received 3-4 snapshots this afternoon) none wer

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