• Can we add Finger Print Security, or a PIN rather than entering a password every time you open the app ? RLN8-410

  • Please can you make the android app easier to use in landscape mode on an android tablet. Currently while trying to use the playback option it switches between portrait and landscape mode, so if I want to play back a motion detection the sequence sequence of actions are like .... 1.Watching camera i

  • In the NVR menu, system shutdown. If this option is used, a dialog box is displayed on the screen. It is no longer possible to use the mouse, but the system does not power off and the hard drive activity light remains on and spinning. You have to use the switch or unplug the cable but I'm not sur
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  • Hi All, I recently installed a RLK16-820D-A, which includes the RLN16-410 NVR and 8x RLC-820A cameras. So far I'm impressed with the ability of the AI to distinguish people and vehicles from any motion, however, I'am having one issue. Currently I'm receiving 'person detected' notifications every

  • I am looking for a command to pause and play my Reolink 410 from Jeedom. I want to use this to create a scenario to wake up the camera when I leave home and send back to sleep when I am back. Could you please help? Having access to an API document of this camera would be great to see if I can also

  • Having trouble moving control from my old android phone to an Apple. It seems to be asking for a password, but I don't have password enabled. What am I missing or do I have to start from scratch?

  • Even though Windows Client 8.2.0 could not find an update ("failed") version 8.2.4 is now on the Reolink web site. This new version says "This is the latest version" (the correct result, as long as it it correct). Noticed that the battery status now appears for battery cameras.

  • Just purchased 2 RLC-822A cameras and the newest NVR. Both cameras and NVR support person and vehicle detection which works on Android and IOS but not on the Windows PC app. NVR has been updated to the latest firmware and PC app has been upgraded to 8.2.6. Am I missing something?

  • Apologize if this has been discussed before.... I want to change the order that cameras appear on the left side of Windows client 8.2.6. I can click on one and 'drag' it, but when I let go it goes back to where it was. Appears that 'dragging' is only for placing a camera in the viewing window. Is

  • Good Day! Has anyone successfully added their camera on Luxriot. I attempted OnViv but no love. Thank you for any direction on this. Joe

  • I really, really need a way to configure my person-detection cameras with a smartphone alert that will be loud enough and long enough to wake me up at night. I need to know immediately, not later in the morning, that someone is messing with my stuff. Please offer ideas how to do this (RLC-810A) or a

  • Although Synology's compatibilty page is only listing the RLC-510A, I recently bought a RLC-510WA and just added the RLC-510WA as RLC-510A. And well, what can I say: the in-camera motion detection works well. I mean, nobody wants to rely on the Synology motion detection ;-) Now I am interested in th

  • New Windows Client appeared today on the Download web page. v8.2.0 Would have been nice to have a Change Log or "What's New". (sigh) The button to Export configurations shows, but does nothing. The button to Browse for configurations to upload seems to work, but I cannot save a configuration to upl

  • Can the iOS mobile app handle 100 or more cameras? Is there a way to organize them in groups or, even better, in a "tree" / hierarchy? If not, please forward the request to the software team.

  • Just found this out by accident, as there was some footage right at the end of a 30 min section or recorded footage: I have my NVR set to save video footage in 30 min chunks as it's easier to handle than 1 hour sections. What I have just found out is that, when I select one of these 30 min chunks v

  • I have RLC-410-5MP cameras and use a custom-made contour-based motion detection software using OpenCV (a million times better than the stock motion detection, it may be similar to what the new 510 are using) and i would like to have some way to have the software signal the cameras to start recording

  • Hello, I have been using the reolink app on the iPhone with several cameras from the argus series for years. Now I recently added another argus 2 and an Argus PT. Both show a blue symbol next to the respective name in the app - see attached photo. What does this sign mean? This is NOT displayed on

  • Helo, I understand that the option on the NVR "AutoAdd" allows to add cameras directly and for that the NVR sends ONVIF broadcast to search for the cameras. But by deactivating this option, Broadcast are still sent every 1 second. This loads the network unnecessarily. Greeting. IMG7.jpg IMG6.j
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  • Hello, If I set a custom NTP server in the Windows application, it is not displayed in the WEB application on the NVR. Bye IMG4.jpg IMG5.jpg
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  • Hello, Before version 4.25.3.3. In the reading panel, detection blocks (2) were displayed with one or more icons depending on the type of detection, Movement, Person, Vehicle. You can select the type of movement (1) you want to view. Since version 4.25.3.3. The Person and Vehicle icons no longer
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