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  • There appears to be some settings only available from the wizard? Can the wizard be invoked without attaching a monitor to the nvr (which is in my 100 degree F garage here in Texas). I was hoping the device could addressed by IP like most routers (192.168.0.1 for example). If this does not work per
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  • Keep getting Email Test Failed while setting up the notifications with GMAIL. thoughts?
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  • Reolink Mac Client download link downloads Windows Client, not Mac client. There is no valid link on the Reolink site that has a download for the Apple Mac Client. The Mac Client Download links to the same (Windows *.exe) client as the PC Client Download. Since the disk supplied with the 410 POE cam
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  • Hello All, When I upgraded the client from v7.1.2.27 to v7.1.2.28, the client would no longer record to disk on motion detect events. I checked configuration several times and it is correct and enabled but it will not record. Manual recording works fine. I downgraded to v7.1.2.27 and motion detect
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  • There is a link to a "Mac Client", but that link downloads the same Windows client as the "PC Client". I then downloaded and installed the Safari Plug-in. Does anyone actually use REOlink cameras with Apple Macs? I would love to have a way to locate the camera on my network, but I don't seem to hav
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  • Is there any way the client can automatically start live feed when connecting? Throughout the day, sometimes a brief disconnect happens and it will automatically reconnect to the camera but the live feed will not be showing. This is very annoying as I have to open live feed for each camera several t
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  • With a Synaptic NAS can I do the following without running a PC/Mac 24/7? On motion detection: 1) Get an email and push notification sent to the iOS app 2) Has a NAS on my local network record for the duration of the motion event Thanks!
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  • Have tried multiple times to get cameras to work but to no avail. tried both cameras purchased and none can be logged in. Followed directions (though minimal) to no affect. Went step by step but will not hook up through WiFi and do not even get the option to do so on the screen as it depicts in the
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  • My NVR access is spotty from the desktop and iOS platforms. However, one of the cameras is connected via router and POE switch and can be accessed consistently. Additionally, while the coverage in the NVR is a complete record over the past ~2 weeks, I can only access a couple of hours from a couple
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  • Every time I open the Windows Client it takes 3 or 4 atteempts to login. Once logged in, It kicks me out after aprox 1 minute. It then does it again. 3-5 log int attempts all fail. Finally it will login and only stay logged in for 1 minute or less. I am using Windows 10, RLC-410WS Version 7.1.2.28
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  • Using RLC-410 with DS415play - Surveillance Station version 7.2.2. Disk Station version 6.0.1-7393. OS X 10.11.5. When trying to use Live View or to view recordings. I keep getting prompted to download and install the plug-in. I've tried all browsers on Mac and nothing works. I uninstalled the Surv
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  • Is there a way to manually scale the display of the recorded events in "playback" window so that the bars representing recorded events are larger? The scale of my display is usually quite large, making the event bars very narrow and difficult to line up the timeline slider. The scale has decreased a
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  • Do you have a timeline for support of Android N? Upon launch of the Reolink app on Nexus 6P running build NPD35K I get the attached error.
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  • I have had to replace 1 of my cameras. I want to name the new Cam the same as the one which is no longer on my network. when trying to "add device" and I type in the desired name (same as old camera) client says exists... Where is the log or file that keeps track of camera names. I need to delete th
    | Dick_5625631838
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  • Anyone was able to make the RLC-423 work with the Android app TinyCam Monitor Pro?
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  • Hi all. Is there any way to call preset positions of a rlc423 via the app? And why are in third party apps the rlc423 set equal to the rlc410?
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  • greetings I have multiple rlc-422 setup in my office. I am trying to use the android app to connect to the cameras from outside the lan. have port forwarding in router set up as follows camera1 externalip:9000 ---> internalip:9000 camera2 externalip:9001 ---> internalip:9000 camera3 externalip:9
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  • I need to be able to mask out a roadway from the motion detection. I can do this in the windows client, but I think those settings get overwritten (going back to the default of detection for the whole area) every time I do something in the mobile app. The mobile app needs to, at the very least, re
    | EricHu_8451898554
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  • What format is the 410S FTP dump? The extension is .264 but it's not a video file and I suspect it is a proprietary format that only the Reolink client reads? Why dump this format and not mp4 like it sends in email?
    | martoq_4377551889
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  • First of all, let me say that I bought your RLC-423 camera, and I love it. The quality of this product is amazing. Unfortunately, I can’t say the same of your “Client” SW. The first issue that I have is that the Client is unresponsive and generates an error message "Reolink Clien.exe is not respond
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