• What format is the 410S FTP dump? The extension is .264 but it's not a video file and I suspect it is a proprietary format that only the Reolink client reads? Why dump this format and not mp4 like it sends in email?

  • First of all, let me say that I bought your RLC-423 camera, and I love it. The quality of this product is amazing. Unfortunately, I can’t say the same of your “Client” SW. The first issue that I have is that the Client is unresponsive and generates an error message "Reolink Clien.exe is not respond
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  • So what do Samsung tablets have that both of my other tablets are missing and keeps them from running the mobile app? I have an old (2012) Samsung Tab2 GT-P5113 running Android 4.2.2 that runs the app beautifully. But I have a basically new (2015) RCA Pro 10 Edition 2 tablet running Android 5.0 Loll
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  • Hi I have 3 Reolink RLC-410S cameras and I'm wondering will these cameras work on any third party NVR recorder, I would like to buy one of your standalone units, but there is no one in the United Kingdom selling any if I was to buy from your selves I would incur Import duties and Vat making it expen

  • I recently purchased one of your camera RLC-423, and wanted to use your Mobile app, but I was shocked by the device access permission needed. Some I kind of understand, but most of them, I don’t and before I go ahead and install your app, I would like you to clarify the needs for those access rights
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  • Hi, Please can you fix the OSX client software I am unable to change from remote playback to local playback and have to use vlc from the recording folder. Also is it possible to connect client to client?
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  • Does anyone know if you put both pak files on the flash drive to update or are we supposed to do them one at a time?
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  • Less than a week and one camera has apparently failed. It is less than 10 feet away from the NVR and has 4 bars of signal, yet this is all that will display undefined
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  • Tried to install the mobile app on my RCA tablet running Android 5.0 and get the message, "no qualifying devices found"....seriously?
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  • A friend is moving and has offered to me his IP cameras. They are Hosafe model 1MB1W. Will I be able to view them with your client software on my PC and my iPad?

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