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  • Using the Android mobile app, how do you add a PoE camera? The only method that seems like it may work is by using the IP address. But in my case it is not working. Reolink product is: RLK8-510B4-A Note, that in the mobile app, I can access the camera as an element in the NVR. But, that is not
    | dpitman_483600681218222
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    "Scenes" on the mobile app looks great. But I cannot get scenes to play nice with the NVR settings. In a scene, I set record and email notification to ON, but nothing will be sent if those items are currently turned OFF in the NVR. But, if I turn them ON in the NVR, then if motion is triggered, not
    | dpitman_483600681218222
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  • Hello there! Im using multiple Reolink GO PT - Cameras for a TV-production. In the Reolink software im watching the videofeeds from different cameras i have connected. The problem is that if i stay in fullscreen and surveying a camera it will pause after a while since "nothing happens". A pop-up sho
    | Haldor H Jøsendal_496801484447987
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  • I have been using the new 8.7 since it was announced. When you have four cameras visible in full screen mode (or just when the app initially starts) the view of the cameras is fluent (which you can change if you want). When you double click on a camera it takes the view to full size an increases re
    | neil_chaplin_is_450076909830276
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  • hello, would like to ask to improve the feature of "movement detection" (push) by enabling possibility for us user increasing configuration settings more individually as the Push feature is sending way too many notifications when e.g. only the sun comes up and steady moves... (is already set to leve
    | Defcon_274148371144872
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    | PaulLopez_494443078697107
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  • Hello, I have installed the Windows Client 8.5.1 software. I have successfully added 8 camera's to it using the UID method. The camera's are on another network and I access them remotely. No problems. Now I have other camera's already working on my local area network that I can not add to the new c
    | starfish21_37513982370005
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  • Can anyone tell me how to switch between Clear and Fluent using the new Client 8.7 software when in Live View? I don't seem to see any button or menu selection to do it. The only area I see to change this is on the Playback page which I'm not sure that that affects the Live View. Thank you
    | starfish21_37513982370005
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    (Moderators: I originally posted this in the "wire-free" subforum, but then I noticed this app subforum, so I'm posting it here as well; unsure if this is more suitable than the other subforum. Please go ahead and delete this or the other posting if necessary. Thanks and apologies in advance.) H
    | A Former User
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  • New software was released Jan 13 for the RLC-510WS (Beta). Release notes states "Optimized FTP function." Alas, this is not entirely correct. Ever since the firmware was loaded on my RLC-510WS, it no longer uploads motion files using FTP to my FileZilla FTP server. It appears that Reolink changed
    | Crimp On_62210811129
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  • hi there! is it possible to add a product from another brand to the reolink app? can i use reolink app to use a camera doorbell from another brand? or do you sell door bells? thank a lot regards
    | damsession_490775257510042
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  • Hi Everyone, I purchased a security system from Amazon RLK8-810B2D2-A. The NVR is a RLN8-410 and the hardware version is HBMB18. The firmware version was old so I navigated to the Reolink website and grabbed the firmware V3.0.0.118 as this said it was specific to my NVR. I followed the steps and t
    | keith nicol_413855841714324
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  • Can you enable location awareness for the mobile app please. And have the capability to say for each camera if it continues to record or not if you’re home. Perhaps the location should relate to the notifications schedule, so it records but doesn’t notify when it sees a person at your house when you
    | stevenjturnbull_282480023933176
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  • Hi, Have a system with single camera RLC-511WA (and previously another WIFI camera) recording FTP 24/7 and permanently connected over WIFI including to an android tablet with client app - using as a monitor. This has been working fine for about a year, no issues, including recordings. All are run
    | Tazzy_423116622815407
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    Wife purchased a Reolink E1 Pro camera. First thing in the User Manual says to insert the CD that came with product. In fact, NO CD came with the product. The box is too small for a CD. Can I download the needed software online?
    | wpeters7321_490657037664448
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  • The apk file available for download on the website is an older version that is available on Google Play store. Can you please update it to the latest version? I appreciate very much that you have the apk available for download for those of us that do not use Google Play. It was a major reason that
    | reocam_448003255267488
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  • Dear Reolink Team, the software do not reconnect to an webcam when the cam is restartet manually or by camera setting "maintainance auto restart" We use (the windows and android app) 24/7 on a wall, therfore it would be great if there is a button to "activate reconnect every minute, if the camera si
    | MoLa_319640937619595
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  • Just turned up RLC-520A. Not having much luck finding a user guide yet but put a note into support. Trying to figure out the recording in software settings vs recording from cam. I do not have an SD card just want ti all to go to FTP server. However, it won't stop FTP'ing video. The area for dete
    | paul varenholt_476067233095847
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  • Hi. Is there a way to activate alarm (e.g. FTP upload) for all cams at once? Time schedule does not fit my needs. I want to activate the alarm when leaving my house and deactivate when coming home. Doing so in the settings of each cam is quite annoying. Therefore a button like activate all push or
    | tims_485204933816466
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  • PUSH NOTIFICATIONS HAVE STOPPED. I'm sure you already know about this and your tech people are trying to sort it out. If it is a technical failure, that's something we can all relate to. If it is planned maintenance, can I ask you for a favour please? Let your customers know first so our security
    | pdownes2001_384636162646205
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