Awesome. Thank you very much for providing the direct link for those of us that do not use Google. Very much appreciated.

Thank you but tech support already fixed with me via email. Awesome support.
All is well now and both drives are recording perfectly. Thank you.

@big_ted Thank you very much. Looks like there is a link in the announcements section too.

This sounds great and I'd love to download it ... but I'm guessing it's too much to ask that you post a link here so we can download it direct? There are a few of us that don't do Google Play. Or, absent a direct link, can you please update the link on your .apk download page? I mean you already have a page where we can download the .apk file directly so wouldn't it make sense to have the latest version there than 3 versions behind?

@reocam_448003255267488 The mount is back in stock and I ordered a few of them. Just wanted to post in case anyone else needs them too.

I have my RLK16-810B8-A system set up on my LAN with no WAN access. So I access it via my browser since I am running Linux on my PC. But I notice that when I am directly connected to the NVR I can view the playback and there is a switch to view "alarms only". Very helpful. And next to that are check boxes so that I can view all alarms or vehicle and/or person alarms only. Very very helpful.

But there does not seem to be the same feature when using the browser mode OR even if you use the Windows client either I think. I also don't see it on the Android app.

Am I missing it somehow? If it's not there then can you please add this option? It makes it a lot easier to view past alarms if you can choose to view only the alarms and sort them by specific motion.

I have a RLK16-810B8-a system which came with the 810A cameras. I am going to add another camera to the system and I'm wondering is there any difference between the stick style 810 as opposed to the ball turret style 820 other than the mount?

As you can read from one of my other posts I had a mount failure on only 1 out of my 8 cameras but still that makes me a little hesitant to buy another one with the same kind of mount. I'm wondering if the ball style mount is better?

So other than the mount are they the same? Is the ball mount better/stronger? Anyone here have both? Can I add the 820 to my system with no problems?

Just in case anyone else has the same problem, I finally had the time to fix the broken mount on my camera. I bought a new mount as I stated above as they were back in stock. You do not have to cut the wire to do this repair. I took the camera apart and unplugged the wire from the inside. You can then slip the end out of the exisiting mount and slide the complete new mount on. It's not easy and you have to be meticulous, but is is possible to do without cutting the cable(s).

If I buy a RLC-810A today, will it come with the newest hardware version (hardware version: IPC_56064M8MP)?

This sounds great and I'd love to download it ... but I'm guessing it's too much to ask that you post a link here so we can download it direct? There are a few of us that don't do Google Play. Or, absent a direct link, can you please update the link on your .apk download page? I mean you already have a page where we can download the .apk file directly so wouldn't it make sense to have the latest version there than 3 versions behind?

@joseph_1979 As I said, like a lot of people, I don't have an account with Google and I don't use or have access to the Play Store. As such we download apps direct from the manufacturer which you guys do as you do have the .apk file available on your website for people like us whihc is greatly appreciated. What I'm asking for is that you update the file that's on the website. I understand your the forum moderator so you don't have access to stuff like that but I'm guessing you do have a means of communicating with people higher up the chain so can you please pass along that their web download is behind a version? It would be greatly appreciated.

I never post to thank a company for a product that works as it should, but nowadays I think that deserves a post. I bought my REO complete NVR system back in 2021 and I have to say that I was not expecting much. It was way less expansive than others but I figured I'd give it a shot. Well I tried it and I was very pleasantly surprised. The system was easy to set up and did everything that I wanted. Video quality was better than I expected and recordings have been great and just what I hoped for. Alerts to my phone work great.
Now, 4 years later, and everything is still going great. All 8 cameras are still working and NVR has been recording for 4 years straight 24hrs a day with no problems! Looks like there are no more firmware updates but I guess that is to be expected after this amount of time. And I guess they are not needed anyway since everything is working perfectly. What's to fix?
So just wanted to say thank you for a great system at a good price that does what it says it is going to do and lasts.

I'd love to have this update. Can you please post a direct link for those of us that don't use Google Play please? It would be greatly appreciated. Or just update your website link to the newest version. It is still showing the old version. Thank you.

@reocam_448003255267488
FYI for those, like me, that like to download the apk directly from Reolink website, version 4.46.04 is available now.

Any chance that we can finally get a link to the apk file or update the link to the apk on the main website? Still waiting for the website apk file link to get updated. It would be greatly appreciated.
https://reolink.com/software-and-manual/

@joseph_1979 I appreciate that and I know there are thrird party websites that host unofficial releases but I only download apk files from the OEM. I prefer a link from you. You can just update the apk download page on your website here:
https://home-cdn.reolink.us/wp-content/assets/app/android/
That would be a great help. Thanks

Very much appreciated. Can't wait to try it. I hope it fixes the tablet size issue. The last update did not.
Can you please provide a direct link to the apk file or update the link on the website? Thank you.

I finally got a chance to download the 4.43.0.5 android app and it works great on my phone BUT I also have it on a tablet and it functions that same however the display has changed. It used to be full screen and now it has a border on the left side thus rendering the screen as small as my cell phone. I will try to attach a screenshot to show it.
This is not good because the entire reason that I use the tablet is so that the image is larger and I can see it without my glasses. Worked great until this last version update. Is there a way that I can get it back to full screen?