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After a successful Beta test, we have officially released Client 8.4.0 on our website. Thank you for all the feedback and suggestions from the testers!
You can download the Client here, App & Client - Reolink.
If you meet any problem or have any suggestions for the new Client, welcome to comment below.
Reolink Client Ver 8.4.0 Update Notes
What's New:
-Added Cut function on Playback download.
-Added smart detection filter to the Playback control bar.
-Added Black & White and Color Switching Threshold feature and Sync Brightness feature (Duo cameras) in the advanced setting in Display.
-Added the Beta Pet Detection option and adapted Pet Detection configuration to the Detection Alarm to devices that support smart pet detection.
-Added the smart alarm icon for devices that support smart detection on the Live View page.
-Click on the device on the Device List will jump to Live View or Playback of that device.
Improvements:
-Improve the User Interface in Live view, Playback, Settings, and other pages.
-When adding a device using UID, UID is not case sensitive
-When adding a device, if it is found that the device already exists in the device list, then the existing device will be highlighted.
-Fixed some known bugs.
Note:
-The Beta Pet Detection option will show if you have upgraded your cameras with the firmware with the Beta pet detection feature.
-The Pet Detection firmware for smart-detection cameras is on beta test right now. We will release the new firmware once we fix all known issues.
Here are some of the examples of the latest features.
1. Smart detection filter & cut feature added to the playback screen.
2. Black & White and Color Switching Threshold feature and Sync Brightness feature (Duo cameras) added to the advanced setting in Display
3. Beta smart pet detection added to Detection Alarm Settings. -
Can't get to the download button on the download screen, it doesn't fit on my 1920 x 1080 display. And there's no way to resize or move the download screen to get the download button to show so I can't download any videos.
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@john_350143387672724
Our Client can adapt to the 1920*1080 resolution. You can check if you have changed the Computer Setting<Display setting<Scale and layout on your computer. We recommend the scale and layout set to 100%. -
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@reolink-fiona
I'm using the recommended resolution for my display of 1920 x 1080. Yes, the main screen adjusts to what ever resolution you are using but the secondary popup screens like the download screen doesn't. Please verify this by testing on a display with a 1920 x 1080 display resolution. -
@john_350143387672724
Do you set this to 100%? We have tested the camera in 1920×1080 resolution. It is normal. Can you check the setting? Or you can give the following screenshot to us for the check. -
@john_350143387672724
DITTO -
@pdownes2001_384636162646205 We have forwarded the problem to the Client team. Thank you for your feedback.
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@pdownes2001_384636162646205 @John_350143387672724
Client version 8.5.2 has fixed the problem of the issue. You can download it at the following link. If it can work or not, you can let me know. Thank you so much!
Windows:
https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.5.2.exe
MAC:
https://home-cdn.reolink.us/files/client/electron-release/Reolink-8.5.2.dmg -
@reolink-fiona
Thank you. It's a good fix. -
@pdownes2001_384636162646205
Glad to hear that. -
@reolink-fiona Client version 8.5.2 has also fixed the scaling problem I was having with the download window and not able to see the download button. Everything now fits and I'm able to click on the download button. And I like the new changes made to the download window(s). Thank you!
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@john_350143387672724
So happy to know that. If you have any feedback or suggestions, you can let me know.
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That's it, it's set for 125%. I'm not going to be able to change it because I need it to stay at that. Your software is the only one I have problems with. I've already uninstalled the 8.4.0 version and reverted to and earlier version. So I'm able to download now an I'm going to stay on your old version of the client software. Its strange that its the only the "download" window that's effective and not the main window. Something still doesn't seem to be scaling properly.
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@john_350143387672724 Thank you for your feedback. We will record down your problem and forward it to the team for improvement.
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How do you access the Duo features? I have a Duo POE with another one coming and I can't access these new features on the Windows 8.4.0 and now I have updated to Windows - 8.5.1.0 and still can't access these features.
My NVR is the RLN16-410, Hw .No H3MB18, Fw version - V3.0.0.148_21100910.
Does this have anything to do with not being able to access these new features. I have rebooted both the computer and NVR and nothing has changed. -
How do you access the Duo features? I have a Duo POE with another one coming and I can't access these new features on the Windows 8.4.0 and now I have updated to Windows - 8.5.1.0 and still can't access these features.
My NVR is the RLN16-410, Hw .No H3MB18, Fw version - V3.0.0.148_21100910.
Does this have anything to do with not being able to access these new features. I have rebooted both the computer and NVR and nothing has changed. I have also gone through all the settings I can access, and the feature doesn't appear anywhere.Reply QuoteShare0- Share this Post
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@kenny_293381041021103 "Sync Brightness" feature can be used only when it works as a standalone camera. When connected to the NVR, it doesn't have this feature now. We will update this feature in the next NVR version. If you want to use this feature, you can connect the camera as a standalone camera.
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This post is deleted!
Reolink Client 8.4.0 Is Available on Our Website Now!
-
After a successful Beta test, we have officially released Client 8.4.0 on our website. Thank you for all the feedback and suggestions from the testers!
You can download the Client here, App & Client - Reolink.
If you meet any problem or have any suggestions for the new Client, welcome to comment below.
Reolink Client Ver 8.4.0 Update Notes
What's New:
-Added Cut function on Playback download.
-Added smart detection filter to the Playback control bar.
-Added Black & White and Color Switching Threshold feature and Sync Brightness feature (Duo cameras) in the advanced setting in Display.
-Added the Beta Pet Detection option and adapted Pet Detection configuration to the Detection Alarm to devices that support smart pet detection.
-Added the smart alarm icon for devices that support smart detection on the Live View page.
-Click on the device on the Device List will jump to Live View or Playback of that device.
Improvements:
-Improve the User Interface in Live view, Playback, Settings, and other pages.
-When adding a device using UID, UID is not case sensitive
-When adding a device, if it is found that the device already exists in the device list, then the existing device will be highlighted.
-Fixed some known bugs.
Note:
-The Beta Pet Detection option will show if you have upgraded your cameras with the firmware with the Beta pet detection feature.
-The Pet Detection firmware for smart-detection cameras is on beta test right now. We will release the new firmware once we fix all known issues.
Here are some of the examples of the latest features.
1. Smart detection filter & cut feature added to the playback screen.
2. Black & White and Color Switching Threshold feature and Sync Brightness feature (Duo cameras) added to the advanced setting in Display
3. Beta smart pet detection added to Detection Alarm Settings. -
Can't get to the download button on the download screen, it doesn't fit on my 1920 x 1080 display. And there's no way to resize or move the download screen to get the download button to show so I can't download any videos.
-
That's it, it's set for 125%. I'm not going to be able to change it because I need it to stay at that. Your software is the only one I have problems with. I've already uninstalled the 8.4.0 version and reverted to and earlier version. So I'm able to download now an I'm going to stay on your old version of the client software. Its strange that its the only the "download" window that's effective and not the main window. Something still doesn't seem to be scaling properly.
-
How do you access the Duo features? I have a Duo POE with another one coming and I can't access these new features on the Windows 8.4.0 and now I have updated to Windows - 8.5.1.0 and still can't access these features.
My NVR is the RLN16-410, Hw .No H3MB18, Fw version - V3.0.0.148_21100910.
Does this have anything to do with not being able to access these new features. I have rebooted both the computer and NVR and nothing has changed. -
How do you access the Duo features? I have a Duo POE with another one coming and I can't access these new features on the Windows 8.4.0 and now I have updated to Windows - 8.5.1.0 and still can't access these features.
My NVR is the RLN16-410, Hw .No H3MB18, Fw version - V3.0.0.148_21100910.
Does this have anything to do with not being able to access these new features. I have rebooted both the computer and NVR and nothing has changed. I have also gone through all the settings I can access, and the feature doesn't appear anywhere. -
This post is deleted!