Rlc823a loses auto tracking

[Arestis_676622578688071]

The rlc 823a loses you at auto tracking when you run, which is useless if the thief runs quickly when near. The Trackmix is better at it. Will it be fixed with a firmware update?

[joseph_1979]

@arestis_676622578688071 Did you email reolink support to see if they have a newer firmware? Last one released was on 09.12.2022.

[Arestis_676622578688071]

@joseph_1979 I updated it to
the latest one

[Drealine_329342379503810]

Hi @Arestis_676622578688071
While discuss with support last week, it told me that the option to continue patrol after tracking should be added in near future.
So keep an eye to the update page

[Reolink Lorenz]

@drealine_329342379503810 @Arestis_676622578688071 A beta firmware version for RLC-823A with improved autofocus and patrol-tracking features are available now.
Anyone interested in testing the beta version are welcome to download here, https://drive.google.com/file/d/1nc2M8gYOOzuBhF_NVALYEAjLHcyCttJk/view?usp=sharing, and send me feedback via message or comment. Thank you.

[Drealine_329342379503810]

@reolink-lorenz Wow, tested 2min after updated, the auto focus is very fast compared to last version. The feature which continue patrol after autotracking is in this beta ?

[user_620891386568827_620891386568827]

Verify that the camera is positioned correctly and has a clear line of sight to the rainbow friends area it is supposed to track. Also, ensure that the lens is clean and free from any obstructions.

[user_765651235029213_765651235029213]

@user_620891386568827_620891386568827 Thank you for your help. That's what I am looking for. My lens is clear and without any watermelon game blockages.

[user_791593334780149_791593334780149]

Problems with speed like the one you described can sometimes be fixed by updating the firmware duck life. It is suggested that you contact the maker or go to their website to see if there are any firmware changes or other ways to make auto-tracking work better.