Reolink App v4.39 Released

Lorenz

Exciting News: Our latest Reolink App v4.39 is now released.

What's New:

Added two-way talk to landscape mode;
Added User Feedback section to sidebar menu;
Other optimization.

Find updates on Google Play or App Store and take your security to the next level!

Note: The APP adopts a grayscale release strategy so that the update time will differ in different regions.

laphunhon

Hi, I am using TrackMIx, all function is awesome but the notification and playback are hard to use.
People who use cameras often focus on how the app notification them about an event, and how easily they can track/view it on their phone at any time.
Here is some of my idea and hope Reolink can update the improve them:
1. First is about the notification, it will be awesome if the notification can also show the snapshot picture which makes the notification event trigger. (Rich notification)
2. Second, when clicking on the notification, it should jump into the playback with the time location is where the notification pushed. Right now it jumps to I live view and have to find playback with a lot of videos in these. (costs a lot of time to figure out what happen in this notification).
3. Third, adding a new function is A listview history notification that includes event trigger, time pushed, and snapshot image. And when clicking on the listview item, it will jump to the playback video (at the time pushed location).
4. Finally, improve the playback interface. I use the 24/7 record, so there is a lot of video 5 min in there. Even though the video has signs for trigger events (motion, human, cat, pet..) but looking for a 10-15s event in 5 min also a little hard. My idea to improve it is to join all non-event trigger into one (of course on file can still separate), and the trigger event should be a 1-2min section. The time bar can be scaled for a more detailed time. When the user drap to change time in the time bar, the main live view also changes in real-time. ( When drap action in Handel, just load a snapshot or one timelapse frame in the video file or load the video in the slowest resolution for the fastest and show it in real-time with the point in the time bar. When the user drap is released, the app starts to stream the video in normal resolution). The best example of my idea can be found in another company ("The Ring app").
"Ring" has an awesome user-interface app but their device quality and their plan can not competition with "Reolink". If Reolink can improve the app equally or better than them, I believed Reolink will be the best choice in the marketplace.

reolink_0984

In Version 4.38 I could login into the cloud by just clicking Cloud ---> Cloud Storage. In Version 4.39 you need to know your admin (user) password to first connect your cloud to the REOLINK App on the phone. I can see where this might be more secure if the REOLINK App is used by other users without ADMIN permission. However, REOLINK should have informed the ADMIN users about the cloud permission change so they had the password available, if necessary.

Also, in Version 4.39, I sometimes get the login screen just by opening the app. If I close (click X) this screen, it seems to work fine. I assume this "feature" is just a bug.

Jakob

I have written to your support many times, but always gets asked to try different app versions for some reason..
Just wanted to let you know (and hope you guys will fix) that the scaling of your android app is not working properly on all phones.

Granted i have the Samsung Fold 4, and the app works great on my front (small, narrow) screen, but when opening it up the scaling of the application is all wrong. It's so wrong that the buttons and timeline for playback, PTZ etc is not working. It's really to baad because the form factors of all foldables would make it a dream to go through your timeline and search for stuff. I really hope you can prioritize this at some point
This could be fixed pretty easily by just making the video feed smaller, so all buttons could be used. I could always just press the full screen view in the app if i want to see a large video feed.

user_729627336949995

Hi there
I have a request

The privacy mask should be improved to cover anything that should not be seen, such as the detection zone, painting, or the ability to create free-form shapes by moving points to any area, rather than just using squares. Additionally, it should allow for more than four masks, as there may be a need to hide specific areas. In my country, data protection laws are taken very seriously.