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    see all my alerts in one place

    Reolink Client & APP
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    • kiwi-racer_822219571581076
      kiwi-racer last edited by

      Im coming from another video platform, the mobile app give me a stream of all the detection alerts, you click on them, it opens and plays and you can see other alerts for that camera for the day.. pretty simple, makes it usable to see alerts and clear them (they have a read/unread status)

      I setup my reolink tonight, with a NVR, I have the alerts triggering for people on my phone, but In the app, I don't seem to see anywhere where all camera alerts are, do I really have to click into each camera and go to playback and try to find the alert ?

      hopefully I am missing something here, or this is all going to be sent back.

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        • Chopstix
          Chopstix Global Moderator @kiwi-racer last edited by

          @kiwi-racer_822219571581076 I use the Home Hub Pro and in the app I can click on Event History and then I can click on each one to view the captured video. I can only assume that the NVR would behave the same way.

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          • Lafunamor
            Lafunamor @Chopstix last edited by

            @chopstix I don't have it in the apps even though this is available on the NVR itself.

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            • joseph_1979
              Joseph Global Moderator @Lafunamor last edited by

              @lafunamor This is only available on the NVR and the HHP. Not yet available on the application itself.

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              • Chopstix
                Chopstix Global Moderator @Lafunamor last edited by

                @lafunamor If you have the NVR in your Reolink app, you should be able to click on the NVR and then find Event History.

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                • Lafunamor
                  Lafunamor @Chopstix last edited by

                  @chopstix where would this be located? I have a RLN8-410 listed and basically see directly all cameras that are active. I can't select the NVR itself as an object. If I navigate to the settings of it, I don't see an Event History option.
                  I do see the event history / recordings when I select the Playback option.

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                  • Chopstix
                    Chopstix Global Moderator @Lafunamor last edited by Chopstix

                    @lafunamor This is in the Reolink app. "The Eagles Nest" is my Home Hub Pro. I select it and then I have the option for event history. I can only assume that the NVR works the same way if you have the NVR setup in the app.


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                    • Lafunamor
                      Lafunamor @Chopstix last edited by

                      @chopstix Thanks for the explanation. I found this support article:
                      https://support.reolink.com/hc/en-us/articles/30167512591257-Introduction-to-Smart-Surveillance-Analytics/#:~:text=Step%201:%20Accessing%20the%20Feature,Step%203:%20Filtering%20Alarm%20Events
                      Unfortunately, it's not (yet) available for NVRs:

                      You can use Smart Surveillance Analytics via the Reolink App or Reolink Client for the Reolink Home Hub series, but for Reolink NVRs, the function is only available through monitors connected to the NVR.
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                      • joseph_1979
                        Joseph Global Moderator @Lafunamor last edited by

                        @lafunamor Not yet through application but through monitors connected to NVR.

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