📞 Reolink Call Center Upgrade: Extended Hours! 🌟

[ReolinkShayla]

Hi all,
At Reolink, we understand that many of our users prefer immediate assistance and find it helpful to speak with our support team over the phone to resolve their queries. That's why we're continuously enhancing our customer service experience, and we're thrilled to announce an extension of our phone support hours.
Expanded Hours:
We've extended our phone support hours from the previous EST Monday to Friday, 9 am-6 pm, to 9 am-9 pm. 
Support Phone Number: +1 888-895-1558 (US&CA toll-free).

Your satisfaction and convenience are paramount to us, and we're dedicated to ensuring you receive the assistance you need when you need it.
How Do You Prefer to Contact Reolink Support?

[big_ted]

@reolinkshayla
Im sure this will benefit many people. Plus email support are usually prompt and helpful.

[joseph_1979]

@reolinkshayla Only customers within the US and CA can call free this freephone number. Anyone else will incur charges as Telcos will consider this as an international call.

Therefore you may opt to have a UIFN which shall be free from all countries or else let callers use whatsapp or a similar platform.

[user_949367016734899_949367016734899]

@joseph_1979 @joseph_1979 I feel like there's a problem going on, right? Since I've been sitting around all day, can someone update me?
telelatino

[joseph_1979]

@user_949367016734899_949367016734899 Which problem?

[user_964178292326553_964178292326553]

@joseph_1979 That’s great news from Reolink! Extended call center hours show their strong commitment to customer satisfaction and real-time support. It's reassuring to know that users can now get timely help whenever they need it, making tech issues less stressful and support more accessible than ever.

[user_953989561102511_953989561102511]

Thank you for your input. That really helped me understand things better.

[baycroc_660418506465323]

Expsand the "hours" as much as you want. You still do not answer the phones.

[user_954475155439760_954475155439760]

@baycroc_660418506465323 These "new" hours are apparently no longer in effect. Also it's a crap shoot getting an "agent"? "representative"? that can comprehend what you tell them as they try to type in the conversation. It will be passed on to another person that will pretty much start over with an email conversation with a day's delay between each response until they drop you.