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    PUSH NOTIFICATIONS HAVE STOPPED

    Reolink Client & APP
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    • pdownes2001_384636162646205
      Downsie last edited by

      PUSH NOTIFICATIONS HAVE STOPPED.
      I'm sure you already know about this and your tech people are trying to sort it out.

      If it is a technical failure, that's something we can all relate to.

      If it is planned maintenance, can I ask you for a favour please? Let your customers know first so our security is not unnecessarily compromised.

      Thank you.

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        • Reolink Fiona
          Reolink Fiona @Downsie last edited by Reolink Fiona

          @pdownes2001_384636162646205
          Can the push work fine now? We have upgraded the push service on Thursday and it has already finished. If there is still a problem with your push, please try to reset the camera and tell me your country, camera model, and android/IOS. Thank you for your patience.

          Thank you for your feedback. We will keep communicating with the R&D team well and offer the latest news to our customers.

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          • pdownes2001_384636162646205
            Downsie @Reolink Fiona last edited by

            @reolink-fiona
            Push alerts are working ok now. (UK)
            Thanks.

            Maybe a global email to clients next time the tech team need to suspend the push service would be good practice.

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