Introducing Our New Forum and New Mods to You
NVR New Firmware with Pet Detection
Duo 2 Firmware Update and Tips: Better AI Detection & Email Alerts
New Client with Time-Lapse Function and Hardware Decoding
Duo 2 Tips: Recommended Installation Scenarios & Settings
Two months ago, our new Community was established. Thank you for the support from all of you here in this beginning. We celebrate this start powered by you, and for you. From January 17th to 23rd, we will share our product&software roadmap in 2022 on Reolinkers’ week. Bookmark this page and participate when the week comes. We can’t wait to celebrate it with you!Have not joined our community yet? Click the link below to register and join us now!https://my.reolink.com/login/?redirect=https%3A%2F%2Fcommunity.reolink.com%2F
@reolink-fiona sucks.It doesn't matter if it's on WiFi or 5G or 3G it connects when it wants to. Now my wireless Amcrest connects 100% of the time. There both on the same WiFi network so there is no other excuse other than that Reolink sucks... never will purchase this brand again...
@keith_144749355335918 Hi Keith, sorry for the inconvenience caused. (1) Can you tell me what's your camera model? (2) You can check if the router port or firewall blocks the camera's internet connection. Find more information in this article, https://support.reolink.com/hc/en-us/articles/360039401593-Login-Failed-when-remotely-Accessing-Reolink-IP-Cameras.(3) Upgrade your camera to the latest firmware. You can find the latest firmware on our download center.
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