v3.1.0.764（beta）Snap URL function out of service

[metal me_488723804848306]

Snap URL function out of service with this software.

I have installed the v3.1.0.764（beta）firmware on my 3 RLC 811A cameras

The Snap URL function does not work. you will get the main login page. and you are asked to put the user name and the password.

when downgraded to the old version it is OK again.

I testted my RLC 810 cameras with v3.1.0.764_21121703 firware to. They have the same behavier.

[Reolink Lorenz]

@metal-me_488723804848306 Hello there, thank you for the feedback. By saying snap URL, do you mean FTP upload feature, RTSP URL, or the IP address URL to access the camera via web UI? Please specify so we can help. Thanks.

[metal me_488723804848306]

@reolink-lorenz

FTP works as well as FTPS.
this funstion will not work.
example:
1. Snap a picture of the ipc device
http://192.168.123.145/cgi-bin/api.cgi?cmd=Snap&channel=0&width=640&height=360&rs=000000&user=admin&password=xxxx


Kaspersky internet security is installed.

[Tazzy_423116622815407]

Jumping on, i have just installed the same beta for my RLC 511WA and albeit it worked, it moved all of the privacy spots set up. Easy to fix..... but just thought I would mention it if Reolink see this

[Reolink Lorenz]

@tazzy_423116622815407 Hello Tazzy, please check if you have clicked Update configure File before you upgrade the firmware. If yes, all the settings will be removed.

However, it is suggested to remove all the previous settings when you upgrade your camera with v3.1.0.764(beta) because it is an important upgrade from the previous version. With all the settings cleared, you will be able to get a better experience of the new features.

[Tazzy_423116622815407]

@reolink-lorenz that will be quite a pain if i have to reset all. Can you confirm why I need to do this?

p.s. I can now access the camera on different WIFI networks and 4G - Thanks

[Reolink Lorenz]

@tazzy_423116622815407 There are major updates in this firmware version and we will share more info in a later post.

To deliver the best performance, we recommend you to click Update Configure Files when you upgrade the camera with the latest firmware. Of course, this is a suggestion and you don't have to do so. But clearing all the settings and setting them up again may deliver better results. Hope this helps.

[lars_455575943418087]

@reolink-lorenz Hi. When I installed the v3.1.0.764 firmware on my two 510WA, the integration from Home Assistant stopped working completely.
When I reverted to v.3.0.0.494, the integration started working again.

I know, that it's not your problem that third party integration stops working, but I thought I would let you know in case something is not right regarding this in the beta version.

Have a nice day

/Lars.

[Reolink Lorenz]

@lars_455575943418087 Hi Lars, thank you for the feedback. This issue happens because the ONVIF is disabled by default in the v3.1.0764 firmware.

You may access the camera via a web browser and enable ONVIF. Note that the settings to enable/disable ONVIF is available on web UI only now. But it will be available in the next desktop client update, which is ver 8.6, coming soon within a month.

Let us know if you have any other questions.