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    Windows Client v8.7.1 No Longer Automatically Opens Streams To Clear Viewing Mode

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    • bbugaski_390328908112013
      bbugaski last edited by

      Ever since updating my Windows client to version 8.7.1, when I double click a stream to open that particular camera to full-screen view, it is no longer automatically opened to "clear" viewing mode and instead opens by default to "standard" viewing mode. It was convenient to automatically open to "clear" viewing mode with the previous versions of the desktop client but it seems that a change was made. I am not seeing any settings anywhere in regards to if this can be changed.

      By contrast, when viewing all of the cameras at once in tiny windows, each of the streams is shown by default in "fluent" viewing mode.

      My suggestion would be to give the end-user the ability to have the ability to choose in what viewing mode full-size streams open as or revert back to the previous desktop client of automatically opening to "clear" viewing mode when selecting a particular stream.

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      • Crimp On_62210811129
        Crimp On last edited by

        I am using v8.7.2 and my cameras open for Live View or Playback in Clear. Perhaps this is a function of the specific camera model?
        I have RLC-4105MP, RLC-4205MP, RLC-510WA, RLC-1212A

        Reolink Fiona bbugaski_390328908112013 2 Replies Last reply Reply Quote 0
        • Reolink Fiona
          Reolink Fiona Administrators @Crimp On last edited by Reolink Fiona

          @crimp-on_62210811129 @bbugaski_390328908112013
          Yes, for the Client version 8.7.2, it has been changed to save the stream mode for the single-view. You can click here to download the Client v8.7.2 and know more details about the update, https://community.reolink.com/topic/3267/client-v8-7-2-update-changed-to-save-the-clear-stream-mode-setting/.

          bbugaski_390328908112013 1 Reply Last reply Reply Quote 0
          • bbugaski_390328908112013
            bbugaski @Crimp On last edited by

            @crimp-on_62210811129 It's not camera specific because I have been using these cameras since last year and the previous versions of the Windows client have always opened automatically to clear without having to manually switch to clear later.

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            • bbugaski_390328908112013
              bbugaski @Reolink Fiona last edited by

              @reolink-fiona What do you mean, what are they saving? Why are they concerned about my internet connection? Every time I switch streams I have to manually change to clear viewing mode. This is annoying and defeats the purpose of having cameras with a good resolution such as my Reolink cameras.

              Reolink Fiona 1 Reply Last reply Reply Quote 0
              • Reolink Fiona
                Reolink Fiona Administrators @bbugaski last edited by

                @bbugaski_390328908112013
                If you view it in clear mode before, the Client will remember your setting. When you restart the Client, it will be still in clear mode. This will be available in Client v8.7.2. You can download it here, https://community.reolink.com/topic/3267/client-v8-7-2-update-changed-to-save-the-clear-stream-mode-setting.

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