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TL;DR:I will explain more technical information about TrackMix in this article.--Dual lens and Dual view: With a wide lens and a telephoto lens, you can view both the full images and detailed images. --Dual tracking: There are three tracking modes including digital tracking, digital tracking first and PT tracking first. The tracking range and recommended scenes of these three tracking modes will be introduced.--Software preview and playback: Both dual-view and separate views can be shown in the APP, Client, and the NVR.Hi y’allHere comes the TrackMix! You can view both full-view and close-up images of the same event synchronously on the same screen(dual-view) with this camera. TrackMix is a 4K dual-lens PTZ camera with 6X hybrid zoom and dual tracking. Now the PoE version and wifi version are on pre-order. There will also be battery versions in the future.To help you to know more about the features of the TrackMix, I would like to explain more about the aspects of the dual lens, dual view, and dual tracking, which are also different compared to the previous Reolink PTZ cameras.
There are two lenses in TrackMix. One is a wide lens and another one is a telephoto lens. The telephoto lens will automatically show the tracking target of the wide lens in a detailed image. With the wide lens and the telephoto lens, you can view both the full images and detailed images. You can know details about the resolution, AI detection, and zoom of the TrackMix here.Video Resolution:Up to: 3840 x 2160 (8.0 megapixels) at 25 frames/secAI Detection: Person/Vehicle/AnimalThe camera will detect and track the person/vehicle/animals. Only the wide lens has the AI detection ability. You can view and track the details of the detected object within the telephoto lens.6X Hybrid ZoomTrackMix is with 6X hybrid zoom. The FOV of the wide lens includes the FOV of the telephoto lens. So the zoom factor is related to the switch of these two lenses. The relationship will be as follows.--The telephoto lens will be used when the zoom is ≥ 2.7 times.--If the tracking target is within the FOV of the telephoto lens, it can zoom from 1.0 to 6.0 times. --Once the target leaves the telephoto lens and falls into the view of the wide lens, it can zoom from 1.0 to 2.6 times.
There are three tracking modes including digital tracking, digital tracking first, and PT tracking first. I would like to introduce the tracking range and recommended scenes of these three tracking modes to you.1. Digital tracking--Track the object within the area no larger than the range of the wide lens. If the target is out of the wide lens, the camera will no longer track the target.--The telephoto lens will only show the digital zoom image of the wide lens without PT. Recommended Scene: Monitoring area≦100°and monitoring distance about 10m2. Digital tracking first--Track the object within the area of the wide-lens first--PT when it is about to reach the edge of the wide-lensRecommended Scene: Monitoring area>100°and monitoring distance about 10m3. PT tracking first--Track the object within the area of the telephoto lens first--PT when it is about to reach the edge of the area of the telephoto lensRecommended Scene: Monitoring area>100°and monitoring distance about 10m-15mYou can view some user video examples and technical explanations of these three tracking modes in u/zincer1000’s review. (Link provided at the end of the post.)The camera will automatically zoom in and out when it tracks the target. This is because when the zoom factor is too large during the tracking of the wide lens, the FOV will be too narrow, which will be easy to lose the target. Zoom in and out when tracking can determine the position of the person and zoom in a more correct way. We have optimized the logic of zooming in and out based on the feedback of the testers. Thank you so much for all your help here.
Both dual-view and separated views can be shown in the APP, Client, and NVR.APP: You can click this icon beside the camera setting icon to switch the preview mode. If you set the dual-view on the camera display page, you can preview or playback in dual-view. If you set it to a separate view, you can preview or playback the wide-lens and telephoto lenses separately.Client: You can click the “split” icon to preview two views and double-click the screen to playback in dual view.NVR: Only occupy one channel and show dual-view or separated view(Need to update the NVR firmware to show two views. Available soon.)Dual-view in full-screen view: one view in a way of Picture in Picture. (Update: only the NVR with N7MB01 and N6MB01 can view in PIP. But we will try to make the AI NVR with HV.H3MB18, N3MB01, and N2MB02 work in PIP. If so, we will update the firmware. )Updated on August 18th: The NVR with HV.H3MB18, N3MB01, N2MB02, N7MB01, N6MB01 and N5MB01 can work in PIP if you update the latest firmware version on the download center.)Dual-view in multiple views: two views. Separated view: Choose to view wide-lens or tracking images as you likeRecording: Two separated videos will be recorded on the SD card or the NVR.Would like to know more details? You can search “TrackMix” to read more user reviews on our Reddit or website community. Link to review on Community:
Review on Reddit:
Hi there, Thanks for a great explanation. I am having a long thread with Reolink in my inbox where I am trying to figure out how to access dual view through NVR on my Client or iOS app. I updated the NVR with the latest firmware and I can see dual view on NVR monitor and apps as camera separately but not on apps as NVR channel.I can see that all examples in this post are from Wifi or PoE Camera directly (SD7-Test and not Social NVR), but how can I view and playback dual views from NVR on apps and not NVR monitor?Thanks,Vlad
@vustean_547227200921749 If you connect it to the NVR and view it in the APP/Client, it can't show two streams currently. If there is any update in the APP/Client, I will let you know. BTW, there is a workaround. You can connect the camera to the PoE switch, which is under the same router as the NVR. Then you can add the camera to the NVR and the APP/Client as a standalone camera at the same time. Then you can view two streams in the APP/Client and record the stream in the NVR HDD.
@reolink-fiona thanks for getting back. I bought Wifi version with a purpose so not sure why I would use PoE switch.With the current set-up, the camera does record a dual view to the NVR but I can view only 1 on APP/Client and both on NVR monitor but I do not have a permanent monitor installed at my NVR...Are there any plans to update the APP/Client in the nearest feature to make this available?The below statement on the feature is misleading. "--Software preview and playback: Both dual-view and separate views can be shown in the APP, Client, and the NVR."The dual-view on Wifi version can be shown in the APP, Client but only from camera standalone and so playback only from SD card and not NVR. APP, Client supports playback from NVR only for a single view at the moment. thanks
@vustean_547227200921749 You bought and got the camera already? My understanding is that the pre-order won't ship till middle of the month. Am I missing something?
@jedi2020_32727772450952 it showed to me shipping day Aug 5 but received on Aug 1. I am based in Ireland though. Maybe dates differ for different countries.
@vustean_547227200921749 For the wifi camera, can you try to configure the wifi camera as a standalone first and add it to the NVR? If so, you can record the video on the HDD and view two streams on the Client/APP as a standalone camera.Guide:https://support.reolink.com/hc/en-us/articles/4403408104345-How-to-Add-Configured-WIFI-Cameras-to-POE-NVR-Video-
@reolink-fiona Hello. It was confirmed by Reolink via email thread that this is not supported at the moment. Even though I can record 2 streams to HDD, I am not able to view telephoto stream from HDD through client and app, only via NVR directly. Standalone camera playback allows a preview of the second stream but this would be SD card recording.
@vustean_547227200921749 Hi there, yes, we will try to make it available. You can try to connect it as a standalone using the SD card to playback.
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