Reolink Go Plus 4G stops communicating overnight
recranked last edited by
I am trying to troubleshoot an issue with a Reolink Go Plus 4G camera that I just purchased. I am able to setup, connect to 4G and everything works perfectly. However, after an overnight, the next morning the camera will not connect and will not communicate again. The battery charge is >80%, SIM card still active + plenty of data and full 4G coverage.
I have taken the battery out of the camera, reinserted and everything is back to normal on the camera again....until the next night the same thing happens again. The camera is at a remote location, so I have to travel back to the site which isn't ideal.
Any suggestions would be appreciated. Thanks!
@recranked_590369483829285 May I know your country and your SIM card service provider? You can check if the provider is on our recommended SIM card list. https://reolink.com/product/reolink-go/?jumpId=product-carrier-table#specifications
Steve last edited by email_525317533946102
I would reflash the firmware, even if it's the same version. When you check, manually check the version you have against the latest version they list. I don't know if yours has a button to click to check but it doesn't work on my mine. It always says it's the latest version so I manually check.