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Hi. I own RLC-542WA camera with motion detection and I'm not sure why such a thing like FTP postpone exists. Can anybody explain please?I've set up FTP upload as a security measure against physical damage or camera theft. To my surprise, videos uploaded to FTP server were missing the beginning. It's important for me to see what triggered the motion recording and what was happening. If the camera was stolen I wouldn't have a chance to see the footage. Maybe it's just how I am used to compet*tor's system where after a video is recorded and finalized, it's uploaded to FTP server. That also may not be the best approach, but at least when I review videos from server, they are complete and not trimmed like from Reolink. What's the point of having incomplete footage on FTP server?If users could define how many seconds of pre-motion video is recorded, that would probably solve the whole issue.
@vigy_591093180735512 Check if your firmware version is v22.214.171.1244_21121718 first. If the motion is not recorded in a proper time, could you please contact our support team and our FTP tech will check this for you? Search Anything on Reolink - Reolink
@reolink-fiona I have the latest firmware. I will contact the support team.
Hello,It is peculiar as to why FTP Postpone exists and it's need is still not explained properly in any available resources.I lose the first 5 seconds of recording using FTP from when the camera senses a movement to the start of the recorded file. I a*sume this is from a delay in turning on/setting up a recording before the camera starts to send it over FTP, but the lack of "Pre-Motion Record" in the FTP menu is also peculiar."Pre-Motion Record" is included in the Record menu (ie SD card recording) and seems to be a fixed setting providing around 8 seconds of pre-recorded footage. Also the SD card does not appear to supplement the FTP footage and they act as separate parallel ent*ties.Just to provide some info about my set up + eliminate some possibilities, I have done some testing:
I am guessing that since the "Pre-Motion Record" option is available for the SD card then it would not be too much trouble to implement for the FTP recordings. Even if the SD card was required to be installed to supplement the pre-recording for the FTP footage it would still be of benefit.
I agree. The FTP file appears to be "shorter in length (time)" than the Download File.The utility Media Info confirms that the files are consistently different. (see mediaArea(dot)net)I see no valid reason for this to be the case.
Interesting... Useful software too, thanks for the link.
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