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    NVR New Firmware: Support TrackMix & Duo 2 & Pet Detection

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    • Reolink Fiona
      Reolink Fiona last edited by Reolink Fiona

      Hi, y’all,

      NVR's new firmware v3.0.0.200 is available on the download center now. In this version, there are many changes including the new product support and some frequently-asked requests.
      I see that some of you have already downloaded and tested the features, you can know more about the features with this post or tell me any feedback on the firmware.
       
      Models: RLN8-410 & RLN16-410
      Hardware version: H3MB18, N2MB02, and N3MB01
      Download via https://bit.ly/3wtdIS6.
      How to upgrade: https://support.reolink.com/hc/en-us/articles/900003659286-How-to-Upgrade-Firmware-via-PoE-NVRs-New-UI-
      Please remember to check the "reset configuration" when upgrading the firmware.

      1. Support Duo 2 & TrackMix

      TrackMix can display as Picture-in-Picture or dual-view. Yes! PIP finally comes back.


      You can choose to view wide-lens or detailed images in the big picture. Just left-click the mouse and you will see the PIP setting.


      Duo 2 will only occupy one channel of the NVR. For the NVR with H3MB18, N2MB02, and N3MB01, after the upgrade, the NVR can live view up to 6MP. So if you want to view the Duo 2 in the NVR, you can set the mainstream resolution as 4096*1536.

       

      But you can view an 8MP video of the Duo 2 via the APP/Client if you connect the NVR to the APP/Client.


      2. Added pet detection

      You can use the NVR to detect and record your pet videos with this new update. But please note that the camera needs to support pet detection first. The Duo 2, 8MP, or 12MP cameras can support pet detection.

       

      3. Optimized multi-screen display mode up to 13 windows/24 windows.

      This display mode is to support the new products like Duo and TrackMix that may need up to two windows to display. The 8-channel NVR can still work up to 8 cameras and the 16-channel NVR can still work up to 16 cameras.

       

      4. Added resolution HD, recording, or detection icons status reminder option(system>>general)

      Finally! This is the setting requested by many Reolinkers. You can choose whether to display those HD, recording or detection status icons or not. 

       

      5. Support access to NVR’s H.265 video using ONVIF.

      Now you can access the NVR’ H.265 video using RTSP stream in some third-party software.

       

      6. Added Fixed Frame Rate Settings(camera>>stream>>fixed frame rate)

      -If you choose “Fixed frame rate”, the frames will be fixed and not be automatically adjusted for night vision.
      -If you choose “Auto frame rate”, the frames will be automatically adjusted for night vision to guarantee the image quality in dark.
      If you meet the problem of the smearing image or missed AI alarms, you can choose to enable the fixed frame rate.

       

      Only the AI cameras have this function now. If you don’t see this setting, you can try to upgrade your camera to the latest version.

       

      7. Added person/vehicle/pet option for the spotlight(Choose “Auto” mode)

       


      8. Added the function of the Day/Night switching threshold

      Camera>>Image setting>>Advanced>>Day/Night switching threshold

       


      9. Added push test and the settings for the interval time(push test is only available in the APP.)

       

      10. Added the siren schedule in the NVR and was able to set up a custom siren via the APP.

       

      11. Added the function of keeping video recordings for 2 days, 3 days, 7 days, 14 days, and 30 days.

      You can choose the time that obeys the privacy rule or your own requirements. 

      Surveillance>>Overwrite>>

       

      12. Added zoom function for playback and full-screen playback function

      13. Updated Web client

      14. Solved the problem of pixelated images in complex scenes.

      15. Fixed other known issues.





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        • Frederic_246469425098906
          Frederic @Reolink Fiona last edited by

          @reolink-fiona Hello, when is this firmware coming to RLN8-410-E (hardware H3MB16) ?

          Regards,
          Frédéric.

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          • dvdmerwe_378011576590474
            dvdmerwe @Frederic last edited by

            I'm also asking for the RLN8-410-E (hardware H3MB16)...

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          • sid_363024432681206
            sid last edited by

            Hi ,

            My model : RLN16-410
            Hardware version :V2

            I haven't updated the firmware since my purchase . Please advise me how to update and what is the correct version i should if i had missed if any updates since my purchase . Also please provide me any documents that will step me thru the update process as i haven't done this before.

            Thanks

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              • Reolink Fiona
                Reolink Fiona @sid last edited by Reolink Fiona

                @sid_363024432681206 @bradfarrar11_385445054181609
                You can try to update your NVR firmware following this guide.
                https://support.reolink.com/hc/en-us/articles/900003659286-How-to-Upgrade-Firmware-via-PoE-NVRs-New-UI-

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              • kneilon_529804993618165
                Neilon last edited by

                Does this allow NVR cameras to be viewed with Alexa now?

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                  • Reolink Fiona
                    Reolink Fiona @Neilon last edited by

                    @kneilon_529804993618165 NVR doesn't support the smart home currently. If you want to connect the camera to the Alexa and record them to the NVR at the same time, you can try this method. https://community.reolink.com/post/13124

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                  • Marc_279562978566293
                    Marc last edited by Marc_279562978566293

                    NVR RLN8-410 N3MB01
                    3 Camera RLC 810 A
                    1 Camera RLC 823 A
                    Hello
                    I have the update with the correct firmware (checked 3 times) but since then I no longer see my cameras (RLC 810 A up to date) whereas if I plug the cameras directly into the network it works.
                    Can you help me

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                      • Reolink Fiona
                        Reolink Fiona @Marc last edited by

                        @marc_279562978566293 Can you check if you need to input the password of the camera? You can click the "incorrect password" on the screen and then input the password. If it can't work, you can give some screenshots to the support team to check, Submit a request – Reolink Support.

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                      • dillanrosales317_327796764467397
                        dillanrosales317 last edited by

                        Are nvr cameras supported/viewable on a Google hub display? And if so, is there an update for it?

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                          • mark15_71115998237
                            mark15 @dillanrosales317 last edited by

                            @dillanrosales317_327796764467397 sure hope so! I have been asking for that as well.

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                            • Reolink Fiona
                              Reolink Fiona @dillanrosales317 last edited by

                              @dillanrosales317_327796764467397 NVR doesn't support the smart home currently. If you want to connect the camera to the smart home and record them to the NVR at the same time, you can try this method. https://community.reolink.com/post/13124

                              We also have the plan to make it compatible with the Google Home.

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                            • bradfarrar11_385445054181609
                              bradfarrar11 last edited by

                              I'm also asking for the RLN8-410-E (hardware H3MB16)...

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                              • bradfarrar11_385445054181609
                                bradfarrar11 last edited by

                                I'm also asking for the RLN8-410-E (hardware H3MB16)... update?

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                                • campbell_99
                                  KC last edited by

                                  @Reolink-Fiona In the NVR's Maintenance settings, Auto Update is turned on, and when I click on "Check for Latest Version", it says "This is the most current version available".

                                  If Auto Update and Check for Latest Version don't work, what's the purpose of these features? Is this a future capability?

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                                    • Reolink Fiona
                                      Reolink Fiona @KC last edited by

                                      @campbell_99 This feature is still testing and needs some time to optimize. So if you want to upgrade the firmware, you can go to the download center.

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                                      • campbell_99
                                        KC @Reolink Fiona last edited by

                                        @reolink-fiona OK thanks.

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                                      • Warnzie_464572544110774
                                        Warnzie last edited by Warnzie_464572544110774

                                        Updated and loving the new features! However I seemed to have lost push notifications? anyone else in the same basket? It is 100% enabled and still getting nothing. Ive reset the NVR, Stopped the app on my phone and deleted the cache. Any other ideas?

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                                          • Reolink Fiona
                                            Reolink Fiona @Warnzie last edited by

                                            @warnzie_464572544110774 Can you try to update your camera firmware too? Download Center – Reolink

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                                            • Warnzie_464572544110774
                                              Warnzie @Reolink Fiona last edited by

                                              @reolink-fiona even though they are already the latest firmware?

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                                            • user_589210106224652_589210106224652
                                              user_589210106224652 last edited by

                                              I updated my 16 channel NVR, but there is no good viewable modes for the Duo 2, it crams the wide view into a single camera window instead of taking up two slots to get a normal wide screen picture. The only option is to do a full screen view of a single camera.

                                              also, the Duo 2 still does not work with night time person detection. When will this be fixed?

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                                                • Reolink Fiona
                                                  Reolink Fiona @user_589210106224652 last edited by

                                                  @user_589210106224652_589210106224652 Thank you for your feedback.

                                                  For the night vision person detection, I have sent you firmware via chat. You can have a try.

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                                                • electricianmg1_138055602880725
                                                  electricianmg1 last edited by

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                                                  • TGP Chicago_503640819466430
                                                    TGP Chicago last edited by

                                                    Dear Reolink,

                                                    After receiving the email about the new firmware, I'm wondering if my NVR is compatible with it. I have the RLN8-4Q0-E with hardware: H3MB16.
                                                    the specs are slightly different from what you listed. We'll the firmware apply to my NVR or not? Please advise.

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                                                      • Reolink Fiona
                                                        Reolink Fiona @TGP Chicago last edited by

                                                        @tgp-chicago_503640819466430 Hi there, this NVR firmware doesn't apply to the RLN8-410E. The hardware is different. Thank you for your understanding!

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                                                      • TGP Chicago_503640819466430
                                                        TGP Chicago last edited by

                                                        Make that RLN8-410-E

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