Product Roadmap: What's Coming Next
How ColorX Technology Turn Night into Day
Reolink App v4.41 Released
Does Reolink have plans to produce a corner bracket? That's a gap in Reolink's accessories, especially for Trackmix and RLC-823A cameras.
@Reolink-Fiona In the client's settings I have "Automatic Client Update" selected on two computers, but the client never updates. Based on your post, it has been 5 days since Client v8.8.4 has been available and v8.7.1 is still running on one of my computers, and v.8.8.2 is running on another computer. What's the point of the "Automatic Client Update" setting if it never works?But it gets worse. In both v8.7.1 and v.8.8.2, when I click on "Upgrade", I still get an erroneous message that says I'm running the latest version. This problem should have been fixed by now, as it is extremely bad UX (user experience)--especially since it's giving a false message. What's the point of the Upgrade b**ton if it never works? Were these problems fixed in v8.8.4?
@reolink-fiona Any update on Reolink selling a corner bracket?
@md I bought a corner bracket for the Trackmix and the bracket is so big that it completely defeats the purpose of the Trackmix's small size. Would be great if Reolink made accessories to support its own cameras so customers can avoid taking risks with other manufacturers' accessories.
My RLN8-410 (bought in August 2022) crashed for no apparent reason. Any recommendations on how to fix, or should I just return it to Amazon? First, the NVR stopped sending video signal to any monitor--I used different monitors and different HDMI cables to trouble shoot. Thinking it was the firmware, I updated the firmware. Now there's also no connection to the client or app.
@joseph-chircop_497308027822318 Thanks I'll look into the donolomo bracket. But basically Reolink's response is "We don't make a necessary accessory for our own camera, so you're on your own. Look somewhere else or be MacGyver with an aluminum sheet." That wasn't on my bingo card for 2023 and is absolutely not a good look for Reolink.
@Reolink-Fiona any update on my question from 3 months ago? Any plans for a corner bracket for the Trackmix?
@Reolink-Fiona In the client (at least for MacOS), the "Check Updates" feature doesn't work. I have 8.7.1 installed, but the Check Updates feature says "This is the most current version available." Clearly not the case if 8.8.2 is available.
@reolink-fiona Yes I see the Trackmix POE on Amazon now. Thanks.
There seems to be some problem with the RLC-842A or its interface with the NVR. I had the same problem with my RLC-842A when I installed it, although I had tested it before installation, non-stop for at least a week by connecting it to the NVR. Installed it, and there was no connection/connection lights. Then it randomly started working again.
@reolink-fiona Hi Fiona, any update on Trackmix availability on Amazon?
Hi there! Join the Commnunity to get all the latest news, tips and more!