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I have an Onvif camera (Tp-link Tapo C100) attached to my NVR RLN16-410.The camera works well, the video is saved on the nvr and i can see live and recorded videos from the NVR monitor.Why I can't see the camera trough the android app nor Windows client?App v. 126.96.36.199Client: 8.8.1
@user_611791093248039_611791093248039 Reolink Android/Ios and Windows/Mac clients are designed to manage Reolink products. To manage 3rd party cameras you need to seek other clients.
@joseph-chircop_497308027822318 Actually with reolink app I'm managing a reolink NVR that claim to be Onvif compliant. I don't want to manage settings or other camera stuff, I just want to see streams and recording of all the channels of my reolink NVR. Older reolink client and app was working also with Onvif.
Today I reinstalled an older version of Reolink Client V. 8.7.1 and my Onvif camera attached to the NVR restarted operating properly.So what is the problem? a bug in the last client release or Reolink deliberately disabled viewing NVR channels with Onvif cam?
@user_611791093248039_611791093248039 Our team would like to check this issue. Would you mind submitting a request here, Submit a request – Reolink Support? After submitting the request, you can provide me the ticket number and I will help.
@reolink-fiona Few minutes ago I have submitted a request to Reolink support titled "Reolink Client and App fail to show onvif camera stream" but I didn't get any ticket number.
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