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    Doorbell visitor notification improvements

    Wishlist
    doorbell visitor notification ring ringing
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    • gajotnt_202336444158149
      gajotnt last edited by gajotnt_202336444158149

      When someone presses the button on the doorbell, yes i receive a notification, but it isnt diferent from the other reolink notifications (or other apps for that matter), just the normal sound for a notification and the popup.

      With the RING doorbell if someone presses i actually get a Ringing phone call notification that sets it apart from other notifications.

      Do i have to have the Cloud Plan to have a different notification that i can actually diferentiate from the normal ones?

      The way the notifications are now, its really easy to miss if someone is at the door pressing the button. It has to be like a phonecall.

      If im away from home, with every notification i get (emails/social networks/messages) most likely I wont notice if someone is at the door because it just doesnt really alert in a very obvious way.

      my2cents 🙂

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        • MarvinW_662590794409007
          MarvinW @gajotnt last edited by

          @gajotnt_202336444158149 on top of that i really cant understand why they didnt implement the functionality to chime on amazon echo devices although advertising alexa compatibility.. very disapointing.

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          • user_710049033429221_710049033429221
            Sneaks @gajotnt last edited by

            @gajotnt_202336444158149

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          • graysonmmurdock_541970587213975
            graysonmmurdock last edited by

            I agree 100%! I need my phone to ring with the option to jump straight into the video so I can see what is going on.

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            • Olive_608518832963622
              Olive last edited by Olive_608518832963622

              hello,

              i received today and its just so ridiculous!!!! its not a doorbell but just a camera whis a button who ring a chime!!! absolutely not professional from Reolink to sell that SH..

              i have a doorbell that cost me 25€ and call me on phone and is totaly integrate into Home Assistant...but its a wifi version so its not working very well...too far from the nearest AP.

              It totaly unacceptable to sell a video doorbell that doesnt make a phone call, the ridiculous push message, you wouldnt see it, of course!!! you have not eyes screw on your displayphone all the day...

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                • joseph_1979
                  Joseph Global Moderator @Olive last edited by joseph_1979

                  @olive_608518832963622 that's the first implementation of Reolink doorbell. SIP calling will come too hopefully.

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                  • info_526910647251162
                    Snowdiver @Joseph last edited by

                    @joseph-chircop_497308027822318
                    I hope so. Totday I received my Reolink video doorbell and was also dissapointed. No Phone ring options.

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                  • carlobuzzer_664707991901016
                    carlobuzzer last edited by

                    I need it 😞

                    without a phone call it is simply not usable. when can I expect the update?

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                    • user_710049033429221_710049033429221
                      Sneaks last edited by

                      Any response Reolink? Everyone absolutely expects a phone call that is not buried in our camera alerts. Unusable like this

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                        • user_711725607157890_711725607157890
                          user_711725607157890 @Sneaks last edited by

                          @user_710049033429221_710049033429221 only response from reolink is no response and according to google play user and also facebook posts is they block/ban Facebook users for calling them out on this subject of no call screen.

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                        • Gary D._344027431432324
                          Gary D. last edited by Gary D._344027431432324

                          I've had the doorbell for a few weeks now with the Android app, I would agree with the above comments that currently on my phones there is only one type of push notification whether it's a visitor pushing the doorbell button or clouds passing on another camera, which are mostly ignored anyway. A visitor pushing the doorbell button definitely needs to be a separate notification so the phone can be set to play a different sound so it would get immediate attention, ideally with a jump to the doorbell video.
                          Thanks!

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                          • ss4sgoku_239593250332868
                            ss4sgoku last edited by

                            welcome to my hell.... i use to have a laview one halo(it was a rebranded db1 etc ) my old door bell use to open the app with a "voip call" ready so i can talk wit the person in front on it use to ring a lot so i cant miss it even with it in my pocket....
                            another lack feature a ring history register.... if for some kind of reason i miss the call i use to see a full list with date time and a picture saved in the sd of my doorbel so i can see who was the one ringing and when it happend....
                            the reaolink make loose my time searching if someone came to my home.... while im far away.....
                            it really dissapoint me

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                              • joseph_1979
                                Joseph Global Moderator @ss4sgoku last edited by joseph_1979

                                @ss4sgoku_239593250332868 I can understand you. I did ask for VOIP callouts and to be fully compliant to Profile T (two way audio). I forward lots of ideas and suggestions. It's their strategy of what to implement and prioritised.

                                Having a push notification instead you will surely miss it. Hope they will prioritise it.

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                              • ss4sgoku_239593250332868
                                ss4sgoku last edited by

                                its something funny that every 5h1ttuber doesnt talk about it.... everyone say its awesome its cool buy it but no one talk about the lack of this features.... ahh dont forget the doorbell over heat so imagine that your house front take the whole sun rise and the temp in the street goes up to the hell.... really funny my old doorbell was always cool.....

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